Christmas and New Year’s Holiday Hours

Virtual Care Options:

Available to:

Hours:

VideoVisitsNOW (VVN):
On-Demand Video Visits for Adults 18+

• All current patients 18 years and older

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
10 am to 4 pm

Regular Schedule
Non-Holiday Hours
Adult VVN
Mon.-Fri.: 7 am to 9 pm
Sat., & Sun.: 10 am to 9 pm

VideoVisitsNOW (VVN):
On-Demand Video Visits for Children, under 18 years old

• All current patients under 18 years old

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
10 am to 4 pm

Non-Holiday Hours
Pediatric VVN
Mon.-Fri.: 5 pm to 8 pm

Scheduled Video Visits:
Adult and Pediatric Care for Current and New Patients

• Adult Primary Care: Any current or new patient 18 years and older
• Pediatric Care: Any current or new patients from birth to 17 years old

Scheduled Video Visits are open to new and current patients with insurance in-network with Kelsey-Seybold Clinic. Insurance Accepted | Kelsey-Seybold Clinic.

Holiday Hours
Adult Video Visits
Christmas Eve (Dec. 24),
2 pm to 6 pm
Christmas Day (Dec 25)
9 am to 2- pm
New Year’s Eve/Day (Dec. 31, Jan. 1)
9 am to 2 pm

Holiday Hours
Pediatric Video Visits
Christmas Eve (Dec. 24),
2pm to 6pm

Christmas Day (Dec 25)
9am to 2pm
New Year’s Day (Jan. 1)
9 am to 2 pm

Regular Schedule
Non-Holiday Hours –
Adult & Pediatric Video Visits
Mon.-Fri.: 8 am to 5 pm
Sat.: 9 am to 5 pm
Sun.: 9 am to 2 pm

Adult E-Visits

• Available to KelseyCare / KelseyCare Advantage and Marketplace Health Plan members 18 years and older

Health Plan members with access to E-Visits include: KelseyCare Cigna, KelseyCare Aetna, KelseyCare Advantage, Aetna CVS Health Marketplace, and Blue Essentials plans where Kelsey-Seybold is the designated PCP.

Effective January 1, 2024, with confirmed coverage, UnitedHealthcare Individual & Family Marketplace plan members.

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
9 am to 2 pm

Regular Schedule
Non-Holiday Hours
Mon.-Fri.: 8 am to 9 pm
Sat. and Sun.: 9 am to 2 pm

Pediatric E-Visits

• Available to KelseyCare Health Plan and Marketplace Health Plan members 2 years to 17 years old.

Health Plan members with access to E-Visits include: KelseyCare Cigna, KelseyCare Aetna, Aetna CVS Health Marketplace, and Blue Essentials plans where Kelsey-Seybold is the designated PCP.

Effective January 1, 2024, with confirmed coverage, UnitedHealthcare Individual & Family Marketplace plan members.

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
10 am to 4 pm

Regular Schedule
Non-Holiday Hours
Mon.-Fri.: 8 am to 9 pm
Sat. and Sun.: 10 am to 4 pm