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Kelsey-Seybold Clinic 2023 Holiday Hours of Operation and Care Options Kelsey-Seybold Clinic 2023 Holiday Hours of Operation and Care Options

Christmas and New Year’s Holiday Hours, Closures

Virtual Care Options Available!

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Stay Connected

24/7 Contact Center:
713-442-0427

After-Hours Nurse Hotline:
713-442-0427

MyKelseyOnline Help Line:
713-442-6565

Central Business Office:
713-442-5500

Christmas Holiday Hours

In observance of Christmas Day on Monday, Dec. 25, all Kelsey-Seybold Clinic locations, labs, and pharmacies will be closed for in-person appointments and services, including our outpatient surgical centers, Sleep Center, and Infusion Centers. Virtual Care options for sick or acute care will be available on Christmas Day for adults and children.

New Year's Holiday Hours

In observance of the New Year’s Day holiday weekend, all Kelsey-Seybold Clinic locations, pharmacies, and labs will be closed on Sunday, Dec. 31 for in-person appointments and services.

For in-person care, the following Kelsey-Seybold locations will be Open Half Day on Christmas Eve, Sunday, Dec. 24 and on New Year’s Day, Monday, Jan. 1, 2024.

Location Name Address Clinic Hours Lab Hours Pharmacy Hours

Clear Lake Clinic (Bay Area Campus)

1010 South Ponds Drive
Webster, TX 77598

9 a.m. to 2 p.m.

8 a.m. to 2 p.m.

9 a.m. to 2 p.m.

Fort Bend Medical and Diagnostic Center

11555 University Blvd.
Sugar Land, TX 77478

9 a.m. to 2 p.m.

8 a.m. to 2 p.m.

9 a.m. to 2 p.m.

North Houston Campus

15655 Cypress Woods
Medical Dr. Suite 100
Houston, Texas 77014

9 a.m. to 2 p.m.

8 a.m. to 2 p.m.

9 a.m. to 2:30 p.m.

Memorial Villages Campus

9110 Katy Freeway
Houston, TX 77055

9 a.m. to 2 p.m.

8 a.m. to 2 p.m.

9 a.m. to 2 p.m.

Virtual Care Christmas & New Year’s Holiday Hours

New and current patients with insurance plans in-network with Kelsey-Seybold may also choose to receive medical care by accessing Virtual Care options during the Christmas and New Year’s Day holidays during these scheduled hours:

Virtual Care Options: Available to: Hours:

VideoVisitsNOW (VVN):
On-Demand Video Visits for Adults 18+

  • All current patients 18 years and older

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
10 a.m. to 4 p.m.

Regular Schedule Non-Holiday Hours
Mon.-Fri.: 7 a.m. to 9 p.m.
Sat., & Sun.: 10 a.m. to 9 p.m.

Scheduled Video Visits:
Adult and Pediatric Care for Current and New Patients

  • Adult Primary Care: Any current or new patient 18 years and older

  • Pediatric Care: Any current or new patients from birth to 17 years old

Scheduled Video Visits are open to new and current patients with insurance in-network with Kelsey-Seybold Clinic.

Holiday Hours Adult Video Visits
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
9 a.m. to 5 p.m.

Holiday Hours Pediatric Video Visits
Christmas Eve/Day (Dec. 24, 25),
9 a.m. to 2 p.m.
New Year’s Eve/Day (Dec. 31, Jan. 1)
9 a.m. to 2 p.m. and 5 p.m. to 8 p.m.

Regular Schedule Non-Holiday Hours – Adult & Pediatric Video Visits
Mon.-Fri.: 8 a.m. to 5 p.m.
Sat.: 9 a.m. to 5 p.m.
Sun.: 9 a.m. to 2 p.m.

Adult E-Visits

  • Available to KelseyCare Health Plan members 18 years and older
    Health Plan members with access to E-Visits include: KelseyCare Cigna, KelseyCare Aetna, KelseyCare Advantage, Aetna CVS Health Marketplace, and Blue Essentials plans where Kelsey-Seybold is the designated PCP.

    Effective January 1, 2024, with confirmed coverage, UnitedHealthcare Individual & Family Marketplace plan members.

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
9 a.m. to 2 p.m.

Regular Schedule Non-Holiday Hours
Mon.-Fri.: 8 a.m. to 9 p.m.
Sat., & Sun.: 9 a.m. to 2 p.m.

Pediatric E-Visits:

  • Available to KelseyCare Health Plan members 2 years to 17 years old
    Health Plan members with access to E-Visits include: KelseyCare Cigna, KelseyCare Aetna, Aetna CVS Health Marketplace, and Blue Essentials plans where Kelsey-Seybold is the designated PCP.

    Effective January 1, 2024, with confirmed coverage, UnitedHealthcare Individual & Family Marketplace plan members.

Holiday Hours
Christmas Eve/Day (Dec. 24, 25),
New Year’s Eve/Day (Dec. 31, Jan. 1)
10 a.m. to 4 p.m.

Regular Schedule Non-Holiday Hours
Mon.-Fri.: 8 a.m. to 9 p.m.
Sat. and Sun.: 10 a.m. to 4 p.m.

For more information about Virtual Care options at Kelsey-Seybold Clinic go to: Virtual Care

Kelsey-Seybold Sleep Center will be closed on Sunday, December 24; Monday, December 25; Sunday, December 31; Monday, January 1.

24/7 Appointment Scheduling at 713-442-0427

Call Kelsey-Seybold’s Contact Center at 713-442-0427 to schedule an appointment.

After-Hours Nurse at 713-442-0427

Kelsey-Seybold nurses are available 24 hours a day during holiday closures and after regular business hours to answer your questions and page the doctor on call if necessary. Call 713-442-0427 to reach the After-Hours Nurse.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.