713-442-0427-
Related Pages
MyKelsey App
24/7 Contact Center:
713-442-0427
After-Hours Nurse Hotline:
713-442-0427
MyKelseyOnline Help Line:
713-442-6565
Central Business Office:
713-442-5500
Adult E-Visits
Kelsey-Seybold E-Visits are available to Kelsey Health Plan members. With E-Visits, you can communicate with a Kelsey-Seybold provider without having real-time conversation.
Simply log into your MyKelseyOnline account or MyKelsey App, select Start an E-Visit, and provide details about your symptoms. You will receive a treatment plan and written diagnosis sent directly to your MyKelsey inbox.
You can submit your information any time, 24/7. When you submit during E-Visit hours, you'll typically receive a response within an hour. If you submit outside of E-Visit hours, you'll receive a response the next business day.
Start Your E-Visit Today!
Log in or sign up for MyKelseyOnline online or through the MyKelsey app.
Start an E-Visit
Follow these steps to start an E-Visit:
- Log in or sign up for MyKelseyOnline online or through the MyKelsey app.
- Choose "E-Visit" from the menu.
- Select a reason for your visit.
- Answer the symptom questionnaire.
- Complete the pre-treatment steps.
- Submit your copay, if applicable. Your copay cost depends on your health plan, but E-Visit copays are typically $15 or less.
- The next available provider will review your information and typically respond within an hour during E-Visit hours. You'll be notified in real time when you can access your diagnosis and treatment plan through your MyKelseyOnline account online or through the MyKelsey app.
Hours
Adult Primary Care E-Visit Response Hours
Monday through Friday: 7 am to 9 pm
Weekends and holidays: 10 am to 9 pm
Adult Specialty Care E-Visit Hours
Monday through Friday: 8 am to 4 pm
Learn More about E-Visits with a Kelsey-Seybold Provider.
Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.