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MyKelsey App

 Downloading the free MyKelsey app to your smartphone is easy!​​​​​​​​​​​​​​​​​

24/7 Contact Center:
713-442-0427

After-Hours Nurse Hotline:
713-442-0427

MyKelseyOnline Help Line:
713-442-6565

Central Business Office:
713-442-5500

Scheduled Video Visits for Adult Care

Scheduled Video Visit appointments are available for adult primary care needs, including treatment of cold, flu, stomach, and other acute symptoms. Adult Specialty Video Visits are also a convenient option for patients needing follow up care, or the ongoing management of chronic conditions.

Unlike on-demand Video Visits (VideoVisitNOW), with scheduled Video Visits, you choose the provider you want to see at a date and time convenient to you. The cost for a Video Visit is the same as your in-office Primary Care or Specialty Care copay. Scheduled Video Visits are Monday – Friday 8 am to 5 pm.

Appointment-Based Video Visit Hours

Monday - Friday: 8 am to 5 pm
(Primary and Specialty Care)

Primary Care

Follow these steps to schedule an appointment-based adult primary care Video Visit:

  1. Log in or sign up for MyKelseyOnline online or through the MyKelsey app.
  2. Choose "Schedule an Appointment."
  3. Choose "Primary Care."
  4. Choose "Video Visit - Primary Care."
  5. Select a reason for your visit.
  6. Select your provider.
  7. Choose your appointment date and time.
  8. Schedule your appointment. If you'd prefer an earlier appointment but one isn't available, you have the option of joining a wait list. You'll be notified when an appointment opens up.

Specialty Care

Follow these steps to schedule an appointment-based adult specialty care Video Visit:

  1. Log in or sign up for MyKelseyOnline online or through the MyKelsey app.
  2. Choose "Schedule an Appointment."
  3. Choose "Specialty Care."
  4. Choose "Video Visit - Specialty Care."
  5. Select the specialty you need.
  6. Select the condition that best applies to you.
  7. Select your provider.
  8. Choose your appointment date and time.
  9. Schedule your appointment. If you'd prefer an earlier appointment but one is unavailable, you have the option of joining a wait list. You'll be notified when an appointment opens up.

Need to schedule an appointment?

Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.