713-442-0427MyKelsey App
24/7 Contact Center:
713-442-0427
After-Hours Nurse Hotline:
713-442-0427
MyKelseyOnline Help Line:
713-442-6565
Central Business Office:
713-442-5500
Kelsey-Seybold Clinic Operations Update
Monday, January 26, 2026: All Kelsey-Seybold Locations to Close, All In-Person Appointments Will Transition to Virtual Care
In anticipation of the hard freeze and winter precipitation, and out of an abundance of caution, all Kelsey-Seybold Clinic locations will transition scheduled in-clinic appointments to Virtual Visits on Monday, Jan. 26.
Patients with scheduled appointments for diagnostic imaging, cancer treatment, and surgical procedures that cannot be converted to a Virtual Visit will be contacted by a Kelsey-Seybold representative to reschedule.
VideoVisitNOW (VVN) On-Demand Video Visits
Have a Video Visit with a Kelsey-Seybold provider – with an average wait time of 20 minutes or less. This is a great option for more urgent care needs and illnesses.
Learn more about Kelsey-Seybold’s Virtual Care options.
Patients can reschedule their appointments through their MyKelseyOnline/MyKelsey app portal, or by calling 713-442-0000. Wait times may be longer than normal due to the higher volume of calls.
Tuesday, January 27: At this time, all Kelsey-Seybold Clinic locations are scheduled to open for normal business hours on Tuesday. We will continue to monitor weather and road conditions should anything change.
Please continue to check our inclement weather page at Kelsey-Seybold.com for the latest operations updates. We ask that all patients monitor road conditions in preparation for any traveling to a Kelsey-Seybold Clinic location.
Virtual Care Options are Available for New and Current Patients!
Kelsey-Seybold Virtual Care services are available 365 days a year, so you and your family can get comprehensive, compassionate care Kelsey-Seybold providers who have access to your health history and are connected to you!
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Virtual Care Options: |
Available to: |
Hours: |
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Any current or new patient 18 years and older |
Monday – Friday, 6 a.m. to 9 p.m. |
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Adult Primary Care: Any current or new patient 18 years and older Scheduled Video Visits are open to new and current patients with insurance in network with Kelsey-Seybold Clinic. View accepted insurance plans |
Monday – Friday, 8 a.m. to 5 p.m. |
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Pediatric Care: Any current or new patient from birth to 17 years old Scheduled and on-demand Video Visits are open to new and current patients with insurance in network with Kelsey-Seybold Clinic. View accepted insurance plans |
Monday through Friday: 8 am to 9 pm (On-Demand Video Visit) |
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Available to eligible Kelsey Health Plan members (including KelseyCare and KelseyCare Advantage) 18 years and older. Available to members enrolled in an eligible Kelsey Health Plan. |
Monday – Friday, 7 a.m. to 9 p.m. |
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Available to KelseyCare Health Plan members 2 years to 17 years old. Available to members enrolled in an eligible Kelsey Health Plan. |
Monday – Friday, 8 a.m. to 5 p.m. |
24/7 Appointment Scheduling at 713-442-0427
Call Kelsey-Seybold’s Contact Center at 713-442-0427 to schedule an appointment.
After-Hours Nurse at 713-442-0000
Kelsey-Seybold nurses are available 24 hours a day during holiday closures and after regular business hours to answer your questions and page the doctor on call if necessary. Call 713-442-0000 to reach the After-Hours Nurse.
*If you are experiencing a life-or-limb emergency call 911.
MyKelsey App
24/7 Contact Center:
713-442-0427
After-Hours Nurse Hotline:
713-442-0427
MyKelseyOnline Help Line:
713-442-6565
Central Business Office:
713-442-5500
Need to schedule an appointment?
Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.