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MyKelsey App

 Downloading the free MyKelsey app to your smartphone is easy!​​​​​​​​​​​​​​​​​

24/7 Contact Center:
713-442-0427

After-Hours Nurse Hotline:
713-442-0427

MyKelseyOnline Help Line:
713-442-6565

Central Business Office:
713-442-5500

 

Get Care NOW!

On-Demand Video Visits 7 Days a Week!

VideoVisitNOW available weekdays, after-hours, weekends, and holidays – no appointment needed!

Get on-demand care using VideoVisitNOW!

Enjoy the benefits of Virtual Care!

Monday - Friday: 7 am to 9 pm
Weekends and Holidays: 10 am to 9 pm

How It Works

Get Quality Care NOW - Try VideoVisitNOW!

Step 1

Log into MyKelseyOnline

Simply log into your MyKelseyOnline or MyKelsey App and choose the VideoVisitNOW option located on the home screen or from the main menu.

Step 2

Answer a Few Questions

Answer a few quick questions about your symptoms and select "Put me in line." Include any additional information about your symptoms and what you would like our provider to know, then select "schedule." Average wait time of 20 minutes or less.

Step 3

Complete Check-in and Connect with a Provider!

You will be prompted to complete a Pre Check-in before your Video Visit begins. This consists of confirming your contact information and insurance, answering a few questions about your prescription preferences, and paying your primary care co-pay. Once complete select “Join Video Visit” to enter the virtual lobby and wait to see the next available provider.

With VideoVisitNOW you have the option to have your prescription delivered to you or sent to the pharmacy of your choice.

VideoVisitNOW should not be used for life-or-limb emergencies, or critical conditions that require immediate emergency care. In the event of any life-threatening emergency, call 911 or go to the nearest emergency room for care.

Kelsey-Seybold Board-Certified Providers Connected to Your Health History

Over 50+ Insurance
Plans Accepted

Prescriptions Delivered Directly to
You or the Pharmacy You Choose

Get High-Quality Healthcare from the Comfort of Your Home with VideoVisitNOW!

Save time and avoid costly Emergency Room and Urgent Care visits* with Kelsey-Seybold's on-demand VideoVisitNOW!

Get immediate access to quality medical care anywhere - right from your phone, tablet or camera-enabled desktop.

VideoVisitNOW lets you see the next available Kelsey-Seybold Provider who has access to your medical records and health history - making your care connected and coordinated with your Kelsey-Seybold primary care doctor and specialists.

*VideoVisitNOW should not be used for life-or-limb emergencies, or critical conditions that require immediate emergency care. In the event of any life-threatening emergency, call 911 or go to the nearest emergency room for care.

15 VideoVisitNOW
sessions in 2023
50 Insurance Plans
Accepted
600 Kelsey-Seybold
Providers

Get Answers

Frequently Asked Questions

Get on-demand care using VideoVisitNOW!

Enjoy the benefits of Virtual Care!

Monday - Friday: 7 am to 9 pm
Weekends and Holidays: 10 am to 9 pm

Don't Have An MKO Account? Create Your Account Today!

Discover the convenience of MyKelseyOnline!

Experience seamless healthcare management with MyKelseyOnline. Sign up now to gain secure access to your medical records, communicate with your healthcare providers, and take control of your health.

Step 1

Visit MyKelseyOnline.com

Get started by creating an account at mykelseyonline.com. Just click on "Sign Up Now."

Step 2

Provide Accurate Personal Information

Provide accurate personal information to ensure smooth processing and accurate records.

Step 3

Secure Your Account

Set up two-step verification and create a unique login for full app access and personal information protection.

VideoVisitNOW is not suitable for critical conditions that require immediate attention or emergency care. In the event of any life-threatening problems, please dial 911 or proceed directly to an emergency room for prompt assistance.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.