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Patient Experience
The sum of all interactions, shaped by the Kelsey-Seybold Clinic culture, influence patient perceptions across the continuum of care.
“I feel that Kelsey-Seybold patients experience the highest quality compassionate care. It's personalized, convenient, and affordable. Kelsey-Seybold Clinic structured its healthcare delivery system to provide evidence-based medicine at an affordable cost with great customer service.”
Patient Experience | 2022
| Year | Progress |
|---|---|
|
Would you recommend the physician to your family and friends? (% Definitely Yes) |
89% |
|
How would you rate the physician's personal manner? (% Excellent) |
91% |
|
How would you rate the explanation of what was done to you? (% Excellent) |
88% |
|
Did you get the appointment as soon as you needed? (% Yes) |
89% |
Patient Experience. Patient experience measures provide insight into the quality of care patients receive — for example, how quickly do patients get an appointment for urgent care? How well do doctors communicate with their patients? Research shows that patients who have a positive experience at a provider’s office are often more engaged in their care, which leads to improved health outcomes.
Need to schedule an appointment?
Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.