to main content

New Patient?

Same-Day and Next-Day Appointments: Schedule an In-Person or Virtual Visit!

Chronic Care

Managing chronic diseases and health conditions like diabetes, high blood pressure, asthma/COPD, and congestive heart failure requires more than treatment for relieving symptoms. Through patient education, diet and lifestyle modifications, and other interventions, providers can guide patients toward greater understanding of their conditions and higher quality of life.

“Kelsey-Seybold Clinic excels in helping patients manage chronic conditions thanks to our coordinated care approach and focus on evidence-based medicine. Chronic condition management is essential to helping patients live well; when chronic conditions are kept under control, patients can be more active, pay lower medical costs, and stay healthier longer.”

– Cherice Conley-Harvey, MD


Diabetes Management | Good Control - Hemoglobin A1C < 8%

This measure shows how many patients have blood sugar control, meaning their A1C (an average of their blood sugar over the last few months) is less than 8%. A higher percentage of patients with an A1C less than 8% means more of our patients are keeping their diabetes at healthy levels. Kelsey Seybold consistently performs well because our care teams proactively monitor patients, provide personalized treatment plans, and focus on early intervention.

Year Progress
2025 Kelsey-Seybold Clinic ACO

75.83%

National Average - HMO*

63.50%

National Average - PPO*

56.70%

100%
80%
60%
40%
20%
0%

* According to the American Diabetes Association (ADA), a hemoglobin A1C (HbA1C) <8% represents good blood sugar control.
* Comparison measures are based off most recent HEDIS commercial data and represent the statistical mean for reported compliance data. Each measure is described by an average rate for each applicable measure based on data gathered from HEDIS reporting entities.


Diabetes Management | Poor Control - Hemoglobin A1C > 9%

This measure shows the percentage of patients whose blood sugar (A1C) is not adequately controlled, meaning an A1C value greater than 9%. Lower scores for this measure are better. Kelsey Seybold performs well because our providers focus on closing care gaps early, offering recommendations on diet and exercise, improving medication management, and keeping patients engaged in their care.

Year Progress
2025 Kelsey-Seybold Clinic ACO

14.55%

National Average - HMO*

27.70%

National Average - PPO*

35.00%

50%
40%
30%
20%
10%
0%

* According to the American Diabetes Association (ADA), a hemoglobin A1C (HbA1C) >9% represents poor blood sugar control. *Lower rates signify better performance*
* Comparison measures are based off most recent HEDIS commercial data and represent the statistical mean for reported compliance data. Each measure is described by an average rate for each applicable measure based on data gathered from HEDIS reporting entities.

Diabetes Management. Diabetes is a complex group of diseases marked by high blood glucose (blood sugar). Left unmanaged, diabetes can lead to serious complications, including heart disease, stroke, hypertension, blindness, kidney disease, diseases of the nervous system, amputations, and premature death. Management of Hemoglobin A-1c is key to successfully managing diabetes.


Hypertension Management (Blood Pressure Control <140/90)

This measure reflects the percentage of patients with high blood pressure whose readings are considered controlled, defined as having both systolic (top number) and diastolic (bottom number) values below 140/90. A higher score indicates that more patients are maintaining healthy blood pressure levels. Kelsey Seybold performs well in this area due to frequent monitoring, strong patient education, and evidence based treatment approaches, including single pill combination medicines and regular communication with patients between visits to support consistent blood pressure control.

Year Progress
2025 Kelsey-Seybold Clinic ACO

74.75%

National Average - HMO*

64.10%

National Average - PPO*

57.60%

100%
80%
60%
40%
20%
0%

* Control rate is <140/90 for ages 18-85.
* Comparison measures are based off most recent HEDIS commercial data and represent the statistical mean for reported compliance data. Each measure is described by an average rate for each applicable measure based on data gathered from HEDIS reporting entities.

Hypertension Management. Controlling high blood pressure is an important step in preventing heart attacks, stroke, and kidney disease, and in reducing the risk of developing other serious conditions. High blood pressure can be controlled through prescribed medications, low-sodium diets, increased physical activity, and smoking cessation.


*The Healthcare Effectiveness Data and Information set (HEDIS) is a tool used by most HMO and PPO plans to measure performance on important dimensions of care and service.

All HEDIS comparison data is compiled from the National Committee for Quality Assurance (NCQA) annual State of Healthcare Quality Report.

NCQA produces The State of Health Care Quality Report every year to focus on key quality issues the United States faces and to drive improvement in the delivery of evidence-based medicine. This report documents performance trends over time, tracks variation in care and recommends quality improvements.

Need to schedule an appointment?

Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.