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Emergency and After-Hours Care

Get the care you need based on the severity of your symptoms or injury. Seeking care in the emergency room for non-life- or limb-threating conditions can be a costly choice to you when there were other affordable options available.  Kelsey-Seybold is your medical home, which means we will help navigate your care 24/7. If you are unsure of the care you or your family member needs, and you are not experiencing a life- or limb-threatening emergency, call us at 713-442-0427 and let us help you get to the right care setting!

If you or a family member are experiencing a serious medical emergency, call 911 or go to the nearest medical facility offering emergency care. Emergency situations are defined as a “life-threatening or limb-threatening” situation, including chest pain, difficulty breathing, shortness of breath, uncontrolled bleeding, and signs of a stroke. Emergency room services are covered in your plan.

Know Before You Go: After-Hours and Non-Emergency Care Options

Feeling under the weather? Kelsey-Seybold can help you can get the care you need  –  either from the comfort of your own home, or in person at Kelsey-Seybold Clinic.
  • Virtual Visits: Adults & Children

    Cost: Office Visit co-pay or co-insurance

    Get Virtual Care seven days a week from a Kelsey-Seybold provider. You can  get a Video Visit or E-visit depending on your symptoms.  Video Visits and E-visits are is available for adults and children.

  • Saturday In-Person Sick-Care Appointments

    9 a.m. to 2 p.m. at several regional locations.*

    Cost: Office Visit co-pay or co-insurance

    We offer in-person sick care at several regional locations for adults and children. Get lab tests, prescriptions and see the doctor without having to wait until Monday!

    Call our 24-hour Contact Center at 713-442-0427 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.

  • After-Hours Nurse Hotline

    Cost: $0

    Call after regular office hours during the week, on weekends and on holidays to reach a Kelsey-Seybold registered nurse who can access your medical record, page the doctor on-call, schedule an appointment, and provide triage support for more urgent or emergency* care needs.

    *The after-hours nurse line does not replace calling 911 in an emergency.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.