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Emergency and After-Hours Care

Get the care you need based on the severity of your symptoms or injury. Seeking care in the emergency room for non-life- or limb-threating conditions can be a costly choice to you when there were other affordable options available.  Kelsey-Seybold is your medical home, which means we will help navigate your care 24/7. If you are unsure of the care you or your family member needs, and you are not experiencing a life- or limb-threatening emergency, call us at 713-442-0427 and let us help you get to the right care setting!

If you or a family member are experiencing a serious medical emergency, call 911 or go to the nearest medical facility offering emergency care. Emergency situations are defined as a “life-threatening or limb-threatening” situation, including chest pain, difficulty breathing, shortness of breath, uncontrolled bleeding, and signs of a stroke. Emergency room services are covered in your plan.

Know Before You Go: After-Hours and Non-Emergency Care Options

Feeling under the weather? Kelsey-Seybold can help you can get the care you need  –  either from the comfort of your own home, or in person at Kelsey-Seybold Clinic.
  • Virtual Visits: Adults & Children

    Cost: Office Visit co-pay or co-insurance

    Get Virtual Care seven days a week from a Kelsey-Seybold provider. You can  get a Video Visit or E-visit depending on your symptoms.  Video Visits and E-visits are is available for adults and children.

  • Saturday In-Person Sick-Care Appointments

    9 a.m. to 2 p.m. at several regional locations.*

    Cost: Office Visit co-pay or co-insurance

    We offer in-person sick care at several regional locations for adults and children. Get lab tests, prescriptions and see the doctor without having to wait until Monday!

    Call our 24-hour Contact Center at 713-442-0427 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.

  • After-Hours Nurse Hotline

    Cost: $0

    Call after regular office hours during the week, on weekends and on holidays to reach a Kelsey-Seybold registered nurse who can access your medical record, page the doctor on-call, schedule an appointment, and provide triage support for more urgent or emergency* care needs.

    *The after-hours nurse line does not replace calling 911 in an emergency.

Need to schedule an appointment?

Schedule adult primary care and pediatric appointments online with AppointmentsNOW - no login needed. Patients can schedule primary care and most specialty care appointments through their MyKelseyOnline patient portal. Prefer to speak with someone? Call us anytime at 713-442-0427. We're available 24/7. Virtual Visits are also available for new and current patients.