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Adult E-Visits

It's Fast. It's Convenient. It's Kelsey-Seybold Quality! With an E-visit, you'll communicate online with a Kelsey-Seybold Provider about your medical condition. You can start an E-visit through your secure MyKelseyOnline (MKO) account or the MyKelsey app on your smartphone or tablet and you’ll receive a response in an hour or less!

E-visit Details
E-visits are available to patients ages 4-17 (Pediatric) and 18 years and older enrolled in a KelseyCare and KelseyCare Advantage health plan.

Adult and Pediatric E-visit Hours:
Monday – Friday: 8 a.m. - 9 p.m.
Saturday – Sunday: 10 a.m. - 4 p.m.
Holidays (When Clinic is Closed): 10 a.m. - 4 p.m.

E-Visits Treat More Than 20 Conditions, Including:

  • Flu
  • Cough and/or Cold Symptoms
  • Sinus Infections
  • UTI
  • Headache
  • Gastrointestinal Problems
  • Pink Eye
  • Depression/Anxiety
  • Skin Rash
  • Vaginal Discharge/Irritation

The fee for an E-visit can vary and will depend on your specific health insurance plan. The fee is generally lower than a typical primary care co-pay. If your health plan does not cover E-visits then you will be charged a flat fee of $15.

Special Notice to KelseyCare Advantage members: E-visits are now covered as a value-added benefit. Your co-pay will depend on your health plans specific benefit offer. Most co-pays are $5 or less.

To sign up for MyKelseyOnline or for help logging into your account, go to: MyKelseyOnline.com

E-visits are offered as a value-added convenience for KelseyCare members. Charges for E-visits may not accumulate toward your Maximum Out of Pocket (MOOP) expense.

About Your E-visit
Adult E-visits are conducted by one of our board-certified Physician Assistants. Pediatric E-visits are conducted by a Kelsey-Seybold Pediatrician. Kelsey-Seybold Virtual Health, which includes E-visits, is overseen by Internal Medicine physician and Associate Medical Director of Healthcare Innovation, Donnie Aga, MD.  

Please note that no controlled substances or narcotic pain medications can be prescribed during an E-visit.

Kelsey-Seybold Virtual Health - E-visits

It's Fast. It's Convenient. It's Kelsey-Seybold Quality.

Adult E-visits

Adult E-visits

365 Days a Year! Receive a Response in about an Hour.

Adult E-visit
20+ Conditions Treated
Mon. – Fri.: 8 a.m. to 9 p.m.
Sat. - Sun. and Holidays: 10 a.m. to 4 p.m.
Holiday Hours May Vary

Learn More

Pediatric E-visits

Pediatric E-visits

365 Days a Year! Receive a Response in about an Hour.

Pediatric E-visit
11 Conditions Treated

Mon. – Fri.: 8 a.m.– 9 p.m.
Sat. - Sun. and Holidays: 10 a.m. - 4 p.m.
Holiday Hours May Vary

Learn More

How it works

How It Works

Log into your MyKelseyOnline account or MyKelsey App and select “Start an E-visit.” Answer a few questions about your symptoms. Your medical advice will be delivered within one hour by a board-certified provider.

Schedule Now

e-visits-ep

Have a real-time conversation with ​a Kelsey-Seybold provider from your smartphone or tablet 365 days a year.

With Video Visits, you can get medical care delivered right to your smartphone, tablet or camera-enabled computer! You can easily schedule and conduct a Video Visit using the MyKelsey app on your smartphone or by logging into MyKelseyOnline from your computer.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.