Emergency and After-Hours Care
Get the care you need based on the severity of your symptoms or injury. Seeking care in the emergency room for non-life- or limb-threating conditions can be a costly choice when there were other affordable options available. Kelsey-Seybold is your medical home, which means we will help navigate your care 24/7. If you’re unsure of the care you or your family member need and you’re not experiencing a serious medical emergency, call us at 713-442-0427 and let us help you get to the right care setting!
If you or a family member are experiencing a serious medical emergency, call 911 or go to the nearest medical facility offering emergency care. Emergency situations are defined as a “life-threatening or limb-threatening” situation, including chest pain, difficulty breathing, shortness of breath, uncontrolled bleeding, and signs of a stroke. Emergency room services are covered in your plan.
Know Before You Go: After-Hours and Non-Emergency Care Options
Feeling sick? Kelsey-Seybold can help you can get the care you need, either from the comfort of your own home or in person at Kelsey-Seybold Clinic.
Virtual Visits for Adults and Children
Cost: Office visit co-pay or co-insurance
Virtual Care from a Kelsey-Seybold provider is available seven days a week. Schedule a Video Visit or E-visit depending on your symptoms. Video Visits and E-visits are available for adults and children.
Saturday In-Person Sick-Care Appointments
Cost: Office Visit co-pay or co-insurance
In-Person Sick-Care Appointments (9 a.m. to 2 p.m.) Are Available at Four Locations:
- Clear Lake Clinic (Bay Area Campus)
- Fort Bend Medical and Diagnostic Center
- Memorial Villages Campus
- North Houston Campus
Call our 24-hour Contact Center at 713-442-0427 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.
After-Hours Nurse Hotline
Call after regular office hours during the week, on weekends, and on holidays to reach a Kelsey-Seybold registered nurse who can access your medical record, page the doctor on-call, schedule an appointment, and provide triage support for more urgent or emergency* care needs.
*The After-Hours Nurse Hotline does not replace calling 911 in an emergency.