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Emergency and After-Hours Care

Get the care you need based on the severity of your symptoms or injury. Seeking care in the emergency room for non-life- or limb-threating conditions can be a costly choice when there were other affordable options available.  Kelsey-Seybold is your medical home, which means we will help navigate your care 24/7. If you’re unsure of the care you or your family member need and you’re not experiencing a serious medical emergency, call us at 713-442-0427 and let us help you get to the right care setting!

If you or a family member are experiencing a serious medical emergency, call 911 or go to the nearest medical facility offering emergency care. Emergency situations are defined as a “life-threatening or limb-threatening” situation, including chest pain, difficulty breathing, shortness of breath, uncontrolled bleeding, and signs of a stroke. Emergency room services are covered in your plan.

Know Before You Go: After-Hours and Non-Emergency Care Options

Feeling sick? Kelsey-Seybold can help you can get the care you need, either from the comfort of your own home or in person at Kelsey-Seybold Clinic.

Virtual Visits for Adults and Children

Cost: Office visit co-pay or co-insurance

Virtual Care from a Kelsey-Seybold provider is available seven days a week. Schedule a Video Visit or E-visit depending on your symptoms. Video Visits and E-visits are available for adults and children.

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Saturday In-Person Sick-Care Appointments

Cost: Office Visit co-pay or co-insurance

In-Person Sick-Care Appointments (9 a.m. to 2 p.m.) Are Available at Four Locations:

Call our 24-hour Contact Center at 713-442-0427 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.

After-Hours Nurse Hotline

Cost: $0

Call after regular office hours during the week, on weekends, and on holidays to reach a Kelsey-Seybold registered nurse who can access your medical record, page the doctor on-call, schedule an appointment, and provide triage support for more urgent or emergency* care needs.

*The After-Hours Nurse Hotline does not replace calling 911 in an emergency.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.

Kelsey-Seybold Concierge


Monday - Friday | 8am - 5pm

24-Hour Appointment Scheduling


After-Hours Nurse Hotline