713-442-SHLL (7455) (Option 3)Contact Us
We’re here to help.
Call us if you have questions or need assistance or information. You can also contact us online.
| Kelsey-Seybold Health Plan Concierge. | Personalized assistance in scheduling appointments and selecting physicians. | 713-442-7455 or 1-844-729-1219 |
| Cigna Customer Service line for Member Services | Benefit and Claim questions, Transition of Care, Guest Privileges, and more, staffed by Cigna representatives. | 1-855-279-1509 |
| After-Hours Nurse Hotline at Kelsey-Seybold | Speak with Kelsey-Seybold nurses about medical issues after hours. | 713-442-0427 or toll free 1-800-231-6421 |
| Appointment Scheduling 24/7 at Kelsey-Seybold | Schedule appointments 24 hours a day, seven days a week. | 713-442-0427 or toll-free 1-800-231-6421 |
| “MyKelseyOnline” Help Desk | Help with setting up or using your online account. | 713-442-6565 |