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Be Well @ Shell Kelsey-Seybold Health Plan

​​​Downloadable Plan Documents

Your one-stop resource for important documents and forms.

For your convenience, we’ve provided the following helpful documents, which are viewable with Adobe Reader:

Benefits at a Glance

Effective January 1, 2020, you'll have access to The University of Texas MD Anderson Cancer Center through the Shell Centers of Excellence program for cancer care, MD Anderson Cancer Center Direct™, in addition to the nationally accredited Kelsey-Seybold Cancer Center. Enrollment is required to receive 100% coverage for cancer prevention, diagnosis, and treatment.

Read the 2019 Benefits at a Glance.

Read the 2020 Benefits at a Glance.

After-Hours Services and Emergencies

Kelsey-Seybold is available 24/7 if you have questions about urgent care matters or need to speak to an after-hours nurse. Find out more. If a situation seems life-threatening, take immediate action and call 911. You also have access to Cigna Urgen​t Care Centers throughout Houston.

Urgent Care Locations

From the Bay Area to Aldine/North Houston and all points between, find the Cigna Urgent Care Center closest to where you live or work. Learn more.

View the list of participating Urgent Care Centers.

Guest Privileges Program

With the Cigna Guest Privileges program offered by the Be Well @ Shell Kelsey-Seybold Health Plan, you have the peace of mind of knowing that when you’re temporarily away from home for an extended period of time, you have health coverage.
Read about the program.

Virtual Health (Video Visits) 

Video Visits with Kelsey-Seybold primary and specialty care providers are a covered benefit for Be Well @ Shell Kelsey-Seybold Health Plan members. Have a real-time conversation from your smartphone, iPad, or computer. 

Read about Video Visits.

Transition of Care

If you’re currently under treatment for a serious medical condition or you’re in your second or third trimester of pregnancy with a non-Kelsey-Seybold physician, you should complete the Be Well @ Shell Kelsey-Seybold Health Plan Transition of Care Request Form no later than 30 days after the effective date of your coverage to continue seeing your non-Kelsey-Seybold pro​vider.

View the Transition of Care Request Form.

Need Help?

Contact us using our short form and one of our representatives will be in touch within one business day. Contact us

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Contact Us

Call us if you have questions or need assistance or information: Call 713-442-SHLL (7455) and select option 2.

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