MEDIA CONTACT(S): Rachelle Khalaf Manager, Media Relations MEDIA: 713-442-4919 General Inquiries: 713-442-0000 Rachelle.Khalaf@Kelsey-Seybold.com 2/15/2017 PRESS RELEASE For Immediate Release Generic HTML Content KelseyCare Launches Telemedicine Services Exclusively for Health Plan Members Page ContentPatients with certain acute symptoms can access convenient care from their smartphone or computerHOUSTON (Feb. 15, 2017) –Kelsey-Seybold Clinic is now offering two telemedicine options for KelseyCare Health Plan members: E-visits (medical visits conducted through a secure electronic exchange) and Video Visits (medical visits conducted through a secure, live video exchange.) Telemedicine is delivered to patients by Kelsey-Seybold Clinic providers who have access to the patient’s medical records and can send secure updates to the patient’s primary care physician.“Telemedicine is a growing field in medicine that helps connect patients with a medical provider safely, conveniently and from a location of their own choosing – making care more accessible to those who aren’t able to get in to see their physician,” said Donnie Aga M.D., Medical Director for Healthcare Innovation, Kelsey-Seybold Clinic. “Our telemedicine program will be unique because our patients are talking to Kelsey-Seybold providers who will have access to the patient’s records and see their complete medical history. This allows the provider to have better insight and look at the patient’s entire picture of health.” Kelsey-Seybold’s two telemedicine options are similar in that they both offer patient’s remote access to a board-certified Kelsey-Seybold Clinic provider who can review their medical records and send secure updates to the patient’s primary care physician or Pediatrician– but they differ in execution: E-visitsPatients must log into MyKelseyOnline account from a digital device to access E-visits. (not available on the MyKelsey App)Patients communicate with the medical provider through a secure electronic system via MyKelseyOnline. E-visits can be requested for the following symptoms (Adult symptoms): AllergyBack painCough/cold, flu or sinus infectionPink eyeUrinary tract infectionGastroesophageal refluxVaginal DischargeE-visit charge is $25E-visit hours of operation:ADULT (18+ years)Mon. – Fri., 8 a.m. – 9 p.m.Sat. & Sun., 10 a.m. – 4 p.m. PEDIATRICS (4 -17 years)Mon. – Fri., 8 a.m. – 4 p.m. and 5 p.m. – 9 p.m. E-visits can be requested for the following symptoms (Pediatric symptoms): AllergiesColdConstipationCoughDiarrheaFluHeartburnRed EyeSinusVideo VisitsPatients can log into MyKelseyOnline or the MyKelsey app from their smartphone or from a camera-enabled computer using their MyKelseyOnline account to make a Video Visit appointment.Patients communicate with the medical provider through a secure video system.Video Visits can be requested for 50 medical conditions, including: Sprained ankle or kneeInsect biteShinglesLaryngitisGERDEczemaEar infectionBurnsBladder infection Cough/cold, flu or sinus infectionVideo Visit charge is $35Video Visit hours of operation:Mon. – Fri., 8 a.m. – 5 p.m."Patients are seeking out ways to access convenient care for themselves and their family," said John Lyle, Vice President of Operations, Kelsey-Seybold Clinic. "We value the relationship our patients have with their doctors – and having their medical history available through the electronic medical records system will help our Kelsey-Seybold telemedicine providers treat patients more effectively and keep their care coordinated." KelseyCare health plan members who are interested in learning more about Telemedicine Services can visit: kelsey-seybold.com/telemed. About Kelsey-Seybold Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 450 physicians and allied health professionals practice at 24 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 55 medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 16 onsite Kelsey pharmacies, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for three consecutive years and is the only 5-out-of-5-star rated plan in Texas. Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and a Level 3 (highest) Patient-Centered Medical Home. Kelsey-Seybold has many physicians in the Greater Houston area certified for excellence in diabetes and heart and stroke care by the NCQA. In addition to these recognitions, Kelsey-Seybold is home to a nationally accredited Breast Diagnostic Center, and Endoscopy Center.