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Kelsey-Seybold Clinic Operations Update: Meyerland Plaza Clinic Closed Tues., Sept. 24 – Patient Appointments Moved to Berthelsen Main Campus
City of Houston shutting off water to Meyerland Plaza Mall to make essential repairs.
Houston (September 23, 2019) – Kelsey-Seybold’s Meyerland Plaza Clinic (560 Meyerland Plaza Mall, Houston 77096) will be closed for medical patient appointments due to City of Houston making essential repairs that require water to be shut down to businesses in Meyerland Plaza.
Patients with appointments at the Meyerland Plaza Clinic on Tues., Sept. 24 will be contacted with the option to see their doctor at our Berthelsen Main Campus (2727 W. Holcombe Blvd., Houston 77025) or to reschedule their appointment if needed.
Kelsey-Seybold Clinic’s onsite Meyerland Plaza Clinic Pharmacy will remain open to patients. Behavioral Health and Optometry appointments will continue to be seen at Meyerland Plaza Clinic as well. All other patient appointments, laboratory, X-Ray and diagnostics will be accommodated at the Berthelsen Main Campus.
KelseyCare, KelseyCare Advantage and UnitedCharter health plan members also have the option to conduct a Virtual Care visit with a board-certified Kelsey-Seybold Provider. Virtual Care visits can be scheduling by logging into your MyKelsey app or MyKelseyOnline portal.
Kelsey-Seybold Clinic - Meyerland Plaza is scheduled to reopen under normal business hours on Wed., Sept. 25.
If you have any concerns regarding your appointment, call the Kelsey-Seybold Contact Center at 713-442-0427. Our Contact Center is available 24/7. If you are a registered MyKelseyOnline user, you can schedule, cancel or reschedule appointments at mykelseyonline.com or from your MyKelsey app on your phone.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.