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Lubys Etc Celebrates Grand Opening at Kelsey-Seybold Clinic
New Partnership Offers Healthy Eating Option for Patients and Staff
Houston (February 23, 2009) – There is something new on the menu at Kelsey-Seybold Clinic's Main Campus located near the Texas Medical Center - Luby's. Kelsey-Seybold and Luby's leadership celebrated the opening of its new Luby's, etc. food court at the Clinic's flagship Main Campus location on Holcombe near the Texas Medical Center on Feb. 11 with a ribbon-cutting ceremony and reception.
Luby's Culinary Services opened Kelsey-Seybold's new kitchen and dining facility on Jan. 12 and provides culinary and catering services for the Clinic.
"Kelsey-Seybold is proud to launch this new partnership with Luby's Culinary Services, two great names in health care and food service," said Dr. Spencer Berthelsen, chairman, Board of Directors at Kelsey-Seybold Clinic. "This is a great time to celebrate. This year, Kelsey-Seybold celebrates 60 years of service to the community."
"We are honored to partner with Kelsey-Seybold Clinic as their foodservice provider. Much like our Luby's legacy of serving customers for over 60 years, Kelsey-Seybold Clinic joins us in celebrating 60 years of excellence in their field. It is this foundation of excellence that we now build upon. We are dedicated to providing the physicians, employees, patients and surrounding community the highest quality food and service possible," said Chris Pappas, president and CEO of Luby's.
Luby's, etc. at Kelsey-Seybold Clinic is located on the second floor and serves breakfast from 7 a.m. to 9:30 a.m. and lunch from 11 a.m. to 1:30 p.m., Monday through Friday.
Kelsey-Seybold Clinic and Luby's leadership cut the ribbon on the new Luby's, etc. at Kelsey-Seybold Clinic on Feb. 11. Pictured left to right are: Harris Pappas, chief operating officer of Luby's; Bill Bessette, vice president, New Business Development, Luby's Culinary Services; Todd Coutee, vice president, Luby's Culinary Services; Chris Pappas, president and CEO of Luby's; Dr. Spencer Berthelsen, Chairman of the Board of Directors, Kelsey-Seybold Clinic; Guy LaPrad, interim managing director, Kelsey-Seybold Clinic; Dr. James Hoyle, Jr., medical director, Kelsey-Seybold Clinic; John Lyle, vice president of Operations, Kelsey-Seybold Clinic; and Nicholas Ro, vice president of Legal and Strategic Planning.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.