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Kelsey-Seybold Garners Highest Ambulatory Healthcare Accreditation Status
AAAHC grants three-year re-accreditation
Houston (February 28, 2007) - The Accreditation Association for Ambulatory Health Care (AAAHC) has re-accredited Kelsey-Seybold Clinic for a three-year term, the highest status granted by the premier accreditor for ambulatory, or outpatient, healthcare organizations. The award followed an intensive quality inspection of Kelsey-Seybold Clinic in October 2006 that assessed compliance with national best practice standards.
Accreditation is a voluntary process involving self-assessment by an organization as well as a thorough review by the AAAHC's expert surveyors, who are themselves, ambulatory healthcare professionals.
"Achieving accreditation demands a high level of dedication and effort," said AAAHC President Roy Grekin, M.D. "Kelsey-Seybold Clinic is to be commended for this accomplishment."
"Accreditation underscores Kelsey-Seybold’s longstanding commitment to providing the highest possible levels of quality care to our patients,” said Spencer Berthelsen, M.D., managing director and chairman of the board of directors for Kelsey-Seybold Clinic. “Reviewers commended our respect for patients, the comprehensive nature of our quality improvement programs, the breadth of our services, the completeness of our records and the overall culture of excellence in medical care. We are proud to have the AAAHC recognize our efforts."
Founded in 1979, the AAAHC is regarded as the leader in ambulatory healthcare accreditation and currently accredits more than 2,900 organizations nationwide.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.