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Kelsey-Seybold Clinic Earns Highest Ambulatory Health Care Accreditation Status
Houston (March 1, 2010) – The Accreditation Association for Ambulatory Health Care (AAAHC) has re-accredited Kelsey-Seybold Clinic for a three-year term, the highest status granted by the premier accreditor for ambulatory, or outpatient, health care organizations. The award followed an intensive quality inspection of Kelsey-Seybold Clinic that assessed compliance with national best practice standards.
Accreditation is a voluntary process involving self-assessment by an organization as well as a thorough review by the AAAHC's expert surveyors, who are themselves, ambulatory healthcare professionals.
"Accreditation underscores Kelsey-Seybold's longstanding commitment to providing the highest possible levels of quality care to our patients," said Patrick Carter, M.D., M.B.A., Chief of the Department of Family Medicine and Medical Director for Care Coordination and Quality Improvement at Kelsey-Seybold Clinic. "We are proud to have the AAAHC recognize our efforts, which reflects our ability to coordinate care across many medical specialties and the dedication of our staff members who are committed to providing quality patient care."
The AAAHC commended Kelsey-Seybold for demonstrating a high level of safe, state-of the-art medical care and noted in the survey results, "The organization is extremely complex but runs smoothly. The use of technology has made communication effective. The level of experience and dedication to quality has raised the bar to a very high level. The staff members were very pleased and happy to work for the organization. This is an organization to be proud of."
Founded in 1979, the AAAHC is regarded as the leader in ambulatory healthcare accreditation and currently accredits more than 4,500 organizations nationwide.
To learn more about the Kelsey-Seybold Clinic, please visit www.kelsey-seybold.com.
For more information about the Accreditation Association for Ambulatory Health Care, please visit www.aaahc.org.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 700 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65 medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.