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Kelsey-Seybold Clinic Announces New Clinic, Merging Primary Care and Virtual Care
Houston (March 21, 2019) – Kelsey-Seybold Clinic will begin construction on a new, 2,200-square-foot location in the Downtown Tunnels, beneath the Niels and Millie Esperson Buildings. The Downtown Tunnels are a system of underground walking paths that connect 95 city blocks for 6 miles. The new clinic will be located at 815 Walker, suite T-14A in Houston and is scheduled to open in the summer of 2019.
“Since 1975, Kelsey-Seybold Clinic has had a location in the downtown area. Eight years ago, we built a new clinic – Downtown at the Shops – to expand our services and specialties to meet the growing needs of our patients,” said Tony Lin, M.D., chairman and managing director of Kelsey-Seybold Clinic. “The addition of this new primary care location in the Downtown Tunnels will make it easier for individuals who work west of Main Street to walk to a Kelsey-Seybold provider.”
The newly added location will have room for one medical provider and space for two Virtual Care exam rooms, where patients can connect with primary and specialty care physicians in a secure environment.
The new clinic hours will mirror that of sister clinic, Kelsey-Seybold Clinic – Downtown at The Shops at 4 Houston Center, Monday through Friday from 7:30 a.m. to 4:30 p.m. Patients seen at the new clinic and who are in need of prescription medications may request same-day delivery if their office is within the 77002 zip code.
Page was named the architect of this new location. A general contractor has not yet been selected.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 1,000 physicians and allied health professionals practice at 43 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.