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Kelsey-Seybold Clinic Newsroom

Kelsey-Seybold and CIGNA HealthCare of Texas Ink Three-Year Contract

Houston (March 3, 2005) - CIGNA HealthCare of Texas, together with Kelsey-Seybold Clinic, Houston's largest physician group, is pleased to announce the signing of an agreement to provide health care services to individuals and families participating in CIGNA HealthCare of Texas product lines, including HMO, POS, Open Access Plus and PPO plans.

Under the agreement, effective April 1, 2005, CIGNA HealthCare members will continue to have access to more than 270 Kelsey-Seybold physicians at more than 20 clinic locations throughout the Houston area. Kelsey-Seybold Clinic offers locations in downtown Houston, near the Medical Center and in the Galleria area, as well as Humble, Kingwood, the Woodlands, Spring, Northwest Houston, Katy, Sugar Land, Missouri City, Pearland, Pasadena and Clear Lake.

"CIGNA HealthCare is committed to providing its members with access to quality physicians and hospitals," states Mario Di Blasi, president and general manager of CIGNA HealthCare of South Texas. "Our ongoing relationship with Kelsey-Seybold ensures a high quality of care for Houston families."

"Kelsey-Seybold's commitment to quality is the result of three generations of physicians working together to manage the best possible outcomes for patients," says Spencer R. Berthelsen, M.D., Board Chairman of Kelsey-Seybold Clinic and a practicing internal medicine physician. "We are pleased to continue our affiliation with CIGNA HealthCare to help maintain access to quality health services for its members."

About CIGNA HealthCare

CIGNA HealthCare is one of the oldest and largest managed care and employee benefits providers in Texas offering a wide range of innovative solutions to manage health care costs and outcomes, including its CIGNATURE suite of products, ChoiceFund HSA and other leading consumer directed health care products. With more than 600,000 members, CIGNA HealthCare of Texas is known for its superior disease management programs and has an "Excellent" Accreditation from the National Committee on Quality Assurance (NCQA). "CIGNA HealthCare" refers to various operating subsidiaries of CIGNA Corp.

About Kelsey-Seybold

Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.

Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.

Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.

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