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Kelsey-Seybold Clinic Newsroom

Kelsey Research Foundation To Host Health Services & Outcomes Research Conference

“Improving the Quality of Patient Care”

Houston (September 29, 2003) - Kelsey Research Foundation, the non-profit research affiliate of Kelsey-Seybold Clinic, will host its Fifth Annual Houston Area Health Services & Outcomes Research Conference at the Houston Marriott Medical Center, located at 6580 Fannin, on Tuesday, Nov. 9 from 8:15 a.m. to 5 p.m. The conference will feature presentations and workshops on improving the quality of patient care, with an emphasis on effectiveness, efficiency, equity, timeliness, patient-centered care and patient safety.

Carol M. Ashton, M.D., M.P.H., Director of the Houston Center for Quality of Care and Utilization Studies, one of the nation’s Health Services Research and Development Centers of Excellence, funded by the Department of Veterans Affairs, will deliver a keynote address. The theme of her address is “Quality of Care: Effectiveness, Efficiency, and Equity from a health services research perspective.” Dr. Ashton’s longstanding research interest is in the assessment and improvement of quality of care, from the level of the individual patient and doctor all the way up to the level of the health care system.

Also scheduled to speak is Nancy W. Dickey, M.D., President, Health Science Center and Vice Chancellor for Health Affairs for The Texas A&M University System. Dr. Dickey will present “Quality of Care: Medical Practice and Policy Issues.”

State and national experts from health organizations and institutions such as Kelsey-Seybold Clinic, St. Luke’s Episcopal Hospital, Baylor College of Medicine, Michael E. DeBakey VA Medical Center, Pritzker School of Medicine, Scott & White Clinic, Texas A&M University, University of Texas Health Science Center at Houston School of Public Health, University of Texas M.D. Anderson Cancer Center and the University of Texas Southwestern Medical School will be on hand to provide additional information on improving the quality of patient care.

Presentation and workshop topics include:

  • Quality of Care in Mental Health
    Mark Kunik, M.D., M.P.H., VA Medical Center
  • Equity and Healthcare
    Charles E. Begley, Ph.D, UT School of Public Health
  • Evaluating Effectiveness, Efficiency and Equity in Health Care
    LuAnn Aday, PhD, UT School of Public Health
    Raj Balkrishnan, PhD, UT School of Public Health
    Charles E. Begley, PhD, UT School of Public Health
    David Lairson, PhD, UT School of Public Health
  • Patient-Centered Care
    Howard Gordon, M.D., VA Medical Center
    Barbara Sharf, Ph.D., Texas A&M University
  • Measuring Quality Improvement in Healthcare
    Rosemary Luquire, PhD, R.N., C.N.A.A., Senior Vice President, Patient Care & Chief Quality Officer, St. Luke’s Episcopal Hospital
    Julie Foster, R.N., M.B.A, C.H.C.Q.M., Director, Quality Improvement, Kelsey-Seybold Clinic
    Frank Villamaria, M.D., Associate Medical Director for Quality, Scott & White Clinic
  • Conducting Outcomes Research with an Electronic Medical Record
    Dennis Myers, M.D., Scott & White Clinic
  • Preventing Medical Errors and Improving Patient Safety
    John Hickner, M.D., M.S.C, Professor of Family Medicine at the Pritzker School of Medicine, The University of Chicago and Director of the American Academy of Family Physicians Patient Safety Research Center

This is the fifth annual Houston area conference hosted by Kelsey Research Foundation, which is devoted to improving the quality of patient care and health outcomes through research and education. “This annual conference provides a forum for researchers, physicians, nurses and healthcare administrators to discuss specific interventions to improve the quality of patient care,” said Anthony Greisinger, PhD, Vice President for Research and Development at the Foundation.

Continuing medical education credits are available for health professionals. For conference registration or submission of abstracts, contact Patricia Sheldon at the Kelsey Research Foundation, 713-442-1219 or pasheldon@kelsey-seybold.com.

About Kelsey-Seybold

Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.

Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.

Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.

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