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Kelsey-Seybold Clinic Newsroom

Kelsey Research Foundation 13th Annual Conference

Improving the quality of healthcare through accountable care organizations and technology

Houston (November 15, 2012)

WHAT: In 2000, the Kelsey Research Foundation initiated a conference to provide a forum to address the challenges in improving the quality of healthcare. The conference has become a vital collaboration uniting a wide audience of those concerned with meaningful and innovative initiatives.

Healthcare institutions striving to improve quality of care are considering a number of strategies, including adopting the accountable care organization model and utilizing innovative health information technology. This conference features presentations and workshops on the impact of accountable care organizations and health information technology on the delivery of quality healthcare by leaders in these fields.  A poster session will focus on the major components of quality of care.

WHO: Keynote Speaker

Margaret E. O'Kane, President of the National Committee for Quality Assurance (NCQA)
The Impact of Accountable Care Organizations on Efficiency and Quality of Care
Spencer Berthelsen, M.D., Chairman, Board of Directors, Kelsey-Seybold Clinic
Accountable Care – The Next Steps
Amy Franklin, Ph.D., Assistant Professor, School of Biomedical Informatics, The University of Texas Health Science Center at Houston
Usability and Patient Safety Issues in Electronic Health Records
WHEN: Thursday, December 13
7:30 a.m. – 5 p.m.
Breakfast and lunch will be served.

WHERE: Houston Medical Center Marriott
6580 Fannin Street
Houston, 77030
HOW: To register for the event, visit the Foundation website at

WHY: The Kelsey Research Foundation is focused on health services and outcomes research, partnering with Kelsey-Seybold Clinic and the local research community to improve the quality of patient care and health outcomes for all. 
The conference is designed to connect the fields of health services research and medical practice. Presenters and attendees include health services researchers, healthcare executives, quality improvement directors, and health care professionals. Past conferences have fostered collaborative partnerships and led to funded research projects to improve the quality of healthcare.
COST: $125 Registration fee
Fee is waived for Students and Poster Presenters

About the Kelsey Research Foundation
The Kelsey Research Foundation's mission to improve the quality of patient care and health outcomes through research and education began more than a half-century ago. Today, the Kelsey Research Foundation is focused on health services and outcomes research, partnering with Kelsey-Seybold Clinic and the local research community to improve quality of care.

About Kelsey-Seybold

Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.

Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.

Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.

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