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Houston Business Journal Honors Dr Kelsey for Lifetime Achievement
Houston (May 28, 2009) – Mavis Kelsey, M.D., founder of Kelsey-Seybold Clinic, was given the Lifetime Achievement Award during Houston Business Journal's first Health Care Heroes luncheon, part of the newspaper's four-day CelebrateEnterprise program of business events.
Tribute was paid Wednesday to the skills, dedication and professionalism of 12 stars of the Houston health care arena. Keynote speaker Tom Granatir, director of public health initiatives for Humana, told the gathering he believed changes coming to the health care industry, while feared by some, will likely bring many opportunities.
For 60 years, Dr. Kelsey has contributed to the development of Houston's medical and cultural landscape. His professional impact can be felt daily within the health care community by visiting any of Kelsey-Seybold Clinic's 18 locations around Houston.
When he founded Kelsey-Seybold in 1949, Dr. Kelsey envisioned many specialists working together as a team to care for patients, all under one roof. This collaborative approach to medical care continues today and helps Kelsey-Seybold physicians deliver quality care to more than 400,000 patients each year.
At the age of 96, Dr. Mavis Kelsey continues to attribute much of the clinic's success to the doctors and staff, saying, "I think some of them made greater sacrifices than I did. There were a number of loyal people that stayed with us through our ups and downs. That is what made the clinic succeed in the long run."
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 700 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65 medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.