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Health Care Providers Increase Access to Meet Northwest Growth
Kelsey-Seybold Clinic opens new medical and diagnostic center, drive-through pharmacy
Houston (April 30, 2008) – Kelsey-Seybold Clinic recently ushered in its newest location to meet the demand for medical services in Houston's booming northwest suburbs. On April 7, the group opened its latest "medical office of the future," Kelsey-Seybold Clinic at The Vintage. The 60,000-square-foot, state-of-the-art medical and diagnostic facility and pharmacy is located between Cypresswood and Louetta off of Highway 249.
"Kelsey-Seybold's leadership and physicians planned the construction from the ground up with local families' and individuals' health care needs in mind," said Spencer Berthelsen, M.D., chairman, Kelsey-Seybold Clinic Board of Directors. "Kelsey-Seybold Clinic at The Vintage continues our tradition of providing quality health care and services in a convenient, one-stop environment."
Patients of the new clinic can receive comprehensive multi-specialty care with more than 20 physicians complemented by services including on-site digital X-ray and mammography services, laboratory, bone density (DEXA) scanning, ultrasound, graded exercise treadmill testing, plus, all under one roof. The facility will also feature a new electronic medical record system, a pharmacy with drive-through, as well as an adjacent 12,000-square-foot St. Luke's Community Emergency Center (CEC) providing patient care 24 hours a day, seven days a week. The CEC, which opened in April will be staffed by St. Luke's Episcopal Health System Emergency Room physicians and medical personnel.
Harrell Architects designed The Vintage Clinic, which is larger and replaces Kelsey-Seybold's current northwest location inside the Methodist Willowbrook Hospital's medical building. The Willowbrook Clinic closed its doors at noon on Friday, April 4, in preparation for the move to The Vintage Clinic. Physicians, staff and all contact phone numbers have already transferred to the new facility, so patients should not experience any change in reaching their medical team for appointments or questions.
The new building at The Vintage also reflects many of the amenities and architecture of Kelsey-Seybold's flagship, the Main Campus Clinic, near the Texas Medical Center. The state-of-the-art medical facility offers patients the assurance of Kelsey-Seybold's team of experienced physicians in a comfortable environment of spacious waiting areas, generous natural lighting and modern décor.
"We understand that today's busy family wants convenience as well as high quality, so offering services that cater to health and busy schedules is key. Our new center is a great enhancement to the level of care that our patients have come to trust and expect from Kelsey-Seybold physicians," said Berthelsen. "Our team of dedicated doctors enjoys serving our patients and is committed to delivering compassionate care to families in and around northwest Houston."
The Vintage Clinic sits within The Vintage, a master-planned development, and features an H-E-B Vintage Market, single-family and apartment homes, and an open-air shopping center modeled after Uptown Park in the Galleria area.
The new clinic takes its place as the third addition to Kelsey-Seybold's northwest region. Last fall, Kelsey-Seybold opened its nearby Cypress Clinic on 1960 West at Highway 290, and in 2006 and 2007 opened the Spring Medical and Diagnostic Center and Cancer Center, respectively.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.