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​Adult Primary Care Options for New and Current Patients

Adult Primary Care In-Person Appointments

In-Person Appointments:  Call our 24/7 Contact Center at 713-442-0000 to schedule an appointment with a Primary Care doctor or Specialist at a Clinic location near you. If you are experiencing any respiratory illness or COVID-19 symptoms, please conduct a Virtual Visit for your care.

To protect our patients and employees, we have implemented new screening and face mask guidelines across all Clinic locations for patients and visitors. Learn more and prepare for your visit.

24/7 Appointment Scheduling: 713-442-0000

Online Scheduling for In-Person Appointments: If you are an existing patient with an established MyKelseyOnline account you can schedule your next appointment online through MyKelseyOnline or the MyKelsey/MyChart App.  Note: Due to COVID-19 symptom screening processes in place, same-day appointments are not available at this time. If you need to be seen in-person sooner or need assistance with scheduling your appointment or setting up a MyKelseyOnline account, please call the 24/7 Contact Center at 713-442-0000.

Video Visits

Adult Primary Care Virtual Visits – Convenient Care Delivered by Kelsey-Seybold Providers: If you’re 18 years and older you can have a Video Visit for 50+ medical conditions. Many symptoms and conditions can effectively be treated virtually, including allergies, sinus infections, pink eye, joint and back pain, cold and flu symptoms, digestive issues, strains and sprains, diabetes care, care for chronic conditions, anxiety, and other acute, non-emergency medical needs. Click here for a list of Virtual Care Conditions and Symptoms Treated.
  • Hours: Monday – Friday 8 a.m. to 5 p.m.
  • After hours sick care: Mon. - Fri. 6 p.m. - 9 p.m.; Sat., Sun., and holidays from 10 a.m. to 4 p.m.
  • Cost: Your cost share for a Video Visit is based on your specific benefit plan.
  • Who can do a Video Visit? Any new or current Kelsey-Seybold Clinic patient. You'll need to enroll in MyKelseyOnline, for assistance please call 24/7 Contact Center at 713-442-0000.
  • How to start a Video Visit [PDF]

E-visits

KelseyCare and KelseyCare Advantage health plan members can conduct an E-visit with a provider for more than 20 sick or acute medical conditions.  

  • Hours: 7 days a week, 8 a.m. to 9 p.m. 
  • Cost: If you are not in a Kelsey health plan there is a $25 charge at the time of service. We will file with your claim with your insurance provider, patient is responsible for any remaining balance after your insurance plan processes the claim.
  • Who can do an E-visit for non-COVID-19 symptoms? KelseyCare Aetna, KelseyCare Powered by Cigna, KelseyCare Advantage health plan members.  


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​​​​​​​​​​Virtual Health

For the safety and protection of our patients and healthcare provider team, Virtual Visit options are available to all new and current patients.

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