Coordinated Care in Action

For more than a decade, Terry struggled with her weight, trying everything from exercise programs to diet pills, all while wondering what the right next step might be. After years of effort and uncertainty, she decided it was time to explore bariatric surgery at Kelsey-Seybold Clinic.

From her first visit, Terry felt heard. She and her surgeon took time to talk through her health history, past surgeries, and weight-loss journey. Together, they reviewed her options and made a shared decision about the procedure that best fit her needs.

Shortly after surgery, Terry faced an unexpected complication. She became severely dehydrated. Instead of automatically sending her to the emergency room, her care team offered another option: Kelsey-Seybold’s Rapid Treatment Clinic (RTC), a specialized clinic designed for patients with acute, non-life-threatening medical conditions requiring immediate, in-person attention.

When she arrived, Terry was quickly evaluated and treated with IV fluids. Within two hours, she began to feel dramatically better without the long wait, high cost, or disruption of an emergency department visit. The seamless coordination between her bariatric surgeon and the Rapid Treatment Clinic team made all the difference.

For Terry, the experience highlighted what KelseyCare is designed to provide: timely access to care, strong collaboration between physicians, and high-quality treatment in a setting that saves time and money.