Page ContentGet the V.I.P. Service You Deserve Our Concierge Services team will move mountains to help you.With the Kelsey-Seybold Greater Houston Plan, you’ll get an enhanced level of personalized V.I.P. service through the Kelsey-Seybold Concierge program available exclusively for Shell members.Call 713-442-SHLL (7455) or toll-free at 1-844-729-1219 for:Personalized assistance in scheduling appointments and selecting physicians.Help with finding nearby clinic locations.Expert guidance regarding specific services available at each clinic location.Assistance in resolving your questions and concerns regarding the Kelsey-Seybold Greater Houston Plan. Think of the Concierge as your single point of contact and trusted information source through the entire healthcare experience. It’s like having a personal assistant and a healthcare advocate rolled into one! The Concierge can help you address your special needs and maximize your benefits.