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Be Well @ Shell Kelsey-Seybold Health Plan

​​​Convenient Access to Care When You Need it Most

High-quality medical care available outside of regular clinic hours.

When it comes to your health, it’s important to get the care you need when you need it. Kelsey-Seybold After-Hours Services available to you under your Be Well @ Shell Kelsey-Seybold Health Plan include:

  • The Kelsey-Seybold After-Hours Nurse Hotline at 713-442-0000, available after 5 p.m. weekdays and on weekends and holidays. A Kelsey-Seybold After-Hours registered nurse will answer your questions, page your physician if necessary, and schedule needed appointments. (If a situation appears to be life threatening, take immediate action and call 911).
  • Saturday sick-care appointments for children and adults are available from 9 a.m. to 2 p.m. at four Kelsey-Seybold locations:
  • Call our 24-hour Contact Center at 713-442-0000 after 5 p.m. on Friday or on Saturday morning for a Saturday sick​-care appointment.
  • Urgent Care is available through Cigna at convenient care locations throughout the Greater Houston area.
  • Emergency Room (ER) services are described in your plan document. These include medical, psychiatric, surgical, hospital,​ and related healthcare services and testing, such as ambulance service, which are required to treat a sudden, unexpected onset of a bodily injury or serious sickness. Examples of emergency situations include uncontrolled bleeding, seizures or loss of consciousness, shortness of breath, chest pains or severe squeezing sensations in the chest, suspected overdose of medication or poisoning, and sudden paralysis or slurred speech. (If a situation appears to be life threatening, take immediate action and call 911).

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Contact Us

Call us if you have questions or need assistance or information: Call 713-442-SHLL (7455) and select option 2.

713-442-7455​
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