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If you need a prescription refill, there are options for one-time refill approvals while you set up your care with Kelsey-Seybold provider(s):

  • Option 1: Contact the doctor(s) who prescribed the medication and request a one-time approval for a 30-day refill while you are transitioning your care.
  • Option 2: Contact the pharmacy where you last filled your prescription and ask them to get a refill exception from your current provider for 30 days.
  • Option 3: Visit the Aetna CVS Health Member Portal for options on refills, in-network pharmacies and more. You can also set up your member account with Aetna CVS Health on their member site for more prescription options and benefit coverage information.
  • Option 4: Schedule a Video Visit or In-Person appointment with a Kelsey-Seybold doctor who will review your current medications and E-scribe any new prescription orders.

Did You Know?

Most Kelsey-Seybold Clinic locations have an on-site pharmacy for your convenience or you can have your prescription delivered to your home or work at no additional charge.

Learn More About Kelsey Pharmacy:

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.