E-Consults with a Kelsey-Seybold Specialist (Provider-initiated service)
*Available to Aetna CVS Health Individual and Family plan members.
Another way members can save time and money is through Kelsey-Seybold’s E-Consult service with a specialist physician. If there is a recommended follow up with a specialist where an E-Consult would be appropriate, your provider will discuss this option with you and initiate the specialist consult at no additional cost to you. E-Consults can save patients time and money by avoiding an in-person specialty appointment later. Members can have peace of mind that they are receiving the comprehensive, coordinated care from Kelsey-Seybold Clinic.
What is an E-Consult?
An E-Consult is a provider-to-provider virtual care service that allows one provider quick access to a Kelsey-Seybold specialist's expertise at no additional cost to the patient.
How does an E-Consult work?
During an office visit, a provider may determine that an E-Consult would be helpful to confirm or enhance a diagnosis and/or treatment plan. The provider will submit an order to the specialty department through our secure electronic medical record and receive a response from the specialist regarding the inquiry. E-Consult results are delivered to the patient by the ordering provider.