to main content
Working on a story? Need a medical expert to interview? Our media relations team can help you arrange an interview.

Media Contacts

Rachelle Khalaf

Director, Public Relations and Communications
Office: 713-442-4919
Cell: 713-805-8075
Kelsey-Seybold Clinic Newsroom

Kelsey-Seybold Clinic Recognized for Patient Care Strategies

TMF Physician Practice Quality Improvement Award honors physician practices for effective care management, preventive health services 

Houston (October 30, 2019) – Kelsey-Seybold Clinic has received a Gold TMF Physician Practice Quality Improvement Award for improving patient outcomes in high-priority clinical areas while applying innovative strategies to advance quality healthcare.

The team from Kelsey-Seybold Clinic is among more than 3,200 healthcare providers in seven states and Puerto Rico to receive the award. The TMF Physician Practice Quality Improvement Award is based on the four categories of the Merit-based Incentive Payment System (MIPS): quality measures, promoting interoperability, improvement activities, and cost/utilization. Practices were assessed on clinical outcome measures for the 2018 calendar year.

"Delivering quality care requires an ongoing commitment to assessing, testing, and improving processes," said Patrick Carter, M.D., medical director for Care Coordination and Quality Improvement and chief of Family Medicine. "Kelsey-Seybold is honored to receive this award recognizing the value of this work. We look forward to continually finding new ways to provide quality, patient-focused care."

TMF Health Quality Institute and Texas medical associations collaborated to introduce the award program in 2012 to recognize top-performing practices. TMF has since extended the program to include practices in Arkansas, Colorado, Kansas, Louisiana, Mississippi, Missouri, Oklahoma, and Puerto Rico.

The award criteria align with national health priorities established by the Centers for Medicare & Medicaid Services to improve patient care and satisfaction and promote effective care management. Award recipients demonstrated how they have actively incorporated health information technology and strategies to promote patient engagement and improve the patient experience.

"Physicians and their clinics hold critical frontline roles in healthcare delivery," said Gary W. Floyd, M.D., and chair of the TMF Board of Trustees. "Improving healthcare involves multiple strategies – from applying new technologies to developing programs that promote healthy living. Through coordinated and data-driven strategies, these physicians are making a difference in the lives of their patients and their communities."

For more information about the TMF Physician Practice Quality Improvement Award and to view the complete list of award recipients, visit

About Kelsey-Seybold

Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.

Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.

Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.

Go to the Archive

Connect With Our Team