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Kelsey-Seybold Clinic – Cancer Center Receives Recognition for High-Quality Cancer Care from Largest Oncology Society in United States
Houston (April 17, 2018) – Kelsey-Seybold Clinic – Cancer Center has been recognized by the QOPI® Certification Program (QCP™), an affiliate of the American Society of Clinical Oncology (ASCO®), as successfully completing a three-year certification program for outpatient hematology-oncology practices that meet nationally recognized standards for quality cancer care. QCP™ builds on ASCO's Quality Oncology Practice Initiative (QOPI®).
"Since the expansion of our Cancer Center in 2015, Kelsey-Seybold has been able to significantly grow the types of treatment options available on-site for our patients in the Houston area. These now include state-of-the art radiation therapy and radiosurgery with Varian True Beam® and The Edge®, as well as increased access to infusion therapy and cancer care," said TJ Patel, M.D., Chief of Hematology/Oncology at Kelsey-Seybold Clinic. "This certification from QOPI® highlights our commitment to excellence and our mission to provide our patients quality cancer care that meets or exceeds national quality measures."
In applying for certification, Kelsey-Seybold Clinic – Cancer Center participated in a voluntary, comprehensive site assessment against clearly specified standards that are consistent with national guidelines.
"ASCO's QOPI Certification demonstrates an oncology practice's dedication to providing high-quality care to patients with cancer," said ASCO President Bruce E. Johnson, M.D., F.A.S.C.O. "The certification process is rigorous, and, by successfully completing it, providers put into practice their commitment to quality and safety excellence and continuous optimization of their processes."
QOPI® is a voluntary self-assessment and improvement program launched by ASCO in 2006 to help hematology/oncology and medical oncology practices assess the quality of the care they provide to patients. Through the QOPI® program, practices abstract data from patients' records up to twice per year and enter this information into a secure database. More than 900 oncology practices have registered for the QOPI® program.
The QOPI® Certification Program was launched in January 2010, and more than 290 practices are currently certified. This certification for outpatient oncology practices is the first program of its kind for oncology in the United States and in 2016 was expanded internationally. The QCP™ seal designates those practices that successfully meet the standards and objectives of the QOPI® Certification Program, which includes scoring above the threshold on the key QOPI® quality measures and meeting chemotherapy safety standards established by ASCO and the Oncology Nursing Society.
To become QOPI® Certified, practices have to submit to an evaluation of their entire practice and documentation standards. The QCP™ staff and task force members then verify through an on-site survey that the evaluation and documents are correct and that the practices met core standards in areas of treatment, including:
- Creating a safe environment—staffing, competencies, and general policy
- Treatment planning, patient consent, and education
- Ordering, preparing, dispensing, and administering chemotherapy
- Monitoring after chemotherapy is administered, including adherence, toxicity, and complications
- Treatment planning
- Staff training and education
- Chemotherapy orders and drug preparation
- Patient consent and education
- Safe chemotherapy administration
- Monitoring and assessment of patient well-being.
QOPI® and the QCP™ are projects dedicated to innovative quality improvement programs. For more information, please visit: http://www.instituteforquality.org/qopi-qcp.
About Kelsey-Seybold
Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's renowned Texas Medical Center. More than 850 physicians and allied health professionals practice at 40 locations in the Greater Houston area. Kelsey-Seybold offers quality medical care in 65+ medical specialties. The organization operates the largest freestanding Ambulatory Surgery Center in the state of Texas and offers state-of-the-art Varian TrueBeam and Varian Edge radiation therapy technology at a nationally accredited Cancer Center. An accredited Sleep Center, comprehensive laboratory services, advanced imaging and diagnostics, 24 onsite Kelsey pharmacies and one specialty pharmacy, and MyKelseyOnline, a secure web portal, are part of its comprehensive offerings. Kelsey-Seybold partners with major insurers to offer value-based commercial health plans. KelseyCare Advantage, a Medicare Advantage plan offered to Houston-area beneficiaries and affiliated with Kelsey-Seybold Clinic, has achieved the coveted 5-out-of-5-star rating from the Centers for Medicare and Medicaid for eight consecutive years.
Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and is home to a nationally accredited Breast Diagnostic Center and Endoscopy Center.
Kelsey-Seybold Clinic achieved a Net Promoter Score (NPS) of 91. NPS is the global standard for measuring customer loyalty and satisfaction. An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty.