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Frequently Asked Questions
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Why should I choose the UnitedHealthcare Charter plan for my medical care?
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Does the UnitedHealthcare Charter plan offer all the specialists I need?
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Do I need a referral to see a specialist with the UnitedHealthcare Charter plan?
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I already see a Kelsey-Seybold doctor. Why should I choose the UnitedHealthcare Charter plan?
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If I enroll in UnitedHealthcare Charter, can I withdraw from the plan before the next annual enrollment period?
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What's included in the UnitedHealthcare Charter plan?
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Is emergency room (ER) care included in the UnitedHealthcare Charter Kelsey-Seybold plan?
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Do any Kelsey-Seybold Clinic locations have Saturday appointments?
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What happens when I need to go to the hospital?
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What kind of medical specialists does Kelsey-Seybold Clinic offer?
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What if I have an emergency and don't have time to call Kelsey-Seybold?
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If I need to go to an urgent care center, will the visit be covered?
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Does Kelsey-Seybold have after-hours services?
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Where can I get a prescription filled?
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What is the UnitedHealthcare Charter service area?
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Will my Social Security number appear on my membership identification card?
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How long can I keep my children enrolled in the plan?
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What is MyKelseyOnline?
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How do I go about choosing a primary care physician?
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How can I make an appointment?
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What do I need to bring to my first appointment?
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What happens if I'm not sure which Kelsey-Seybold primary care physician to choose?
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Is there a Kelsey-Seybold Clinic location near me?
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