Fellowship Alumni

Ceona James

2023 - University of South Florida, MHA

Background: Ceona James is a Tampa native who recently graduated from the University of South Florida with her Master of Health Administration. She previously received her bachelor’s degree in Health Service Administration from the University of Central Florida. During her undergraduate years, Ceona started her healthcare journey with CVS Pharmacy, home health, and long-term care. During her graduate years, she also worked with Advent Health as a consumer access specialist in the emergency department and the Tampa Neuropsychiatry as a patient care coordinator. Working in these roles allowed her to grasp the importance of patient satisfaction and coordination, improving organizational and patient outcomes. In her past summer internship at Broward Health, Ceona worked with the Organizational Excellence team and partook in numerous process improvement projects. Some of these projects included improving inpatient bed assignment accuracy and medication reconciliation and streamlining the ambulatory pre-visit planning processes. Her participation in process mapping, root causes analyses, and Kaizen events enabled her to understand the significance of change within an organization.

Eric Muñoz

2023 – Texas A&M School of Public Health, MHA

Background: Eric Muñoz is a proud double graduate of Texas A&M University with a Bachelor of Science degree in Public Health and a Master of Health Administration. Eric is originally from Maracaibo, Venezuela, grew up in Miami, Florida and moved to The Woodlands, Texas and has been in Texas ever since. Prior to beginning his fellowship, Eric has had experience as an administrative operations intern at St. Luke's Health; focusing on process improvement and patient experience at the Dan L. Duncan Comprehensive Cancer Center. During his time at Texas A&M, Eric spearheaded and led Texas A&M's freshmen orientation program as the Head Director, managing over 1,000 active members and handling a budget of $1.5 million. Eric also worked for almost 5 years at the Texas A&M School of Public Health as a Student Assistant and then as a Graduate Assistant and was able to be involved in several projects, including the COVID-19 Texas Taskforce, rural population health research, along with program coordinating and recruitment for Academic Affairs and Student Affairs the School of Public Health.

Hendrick Utile

2023 - University of South Florida, MHA

Background: Hendrick is a native Floridian who received his undergraduate degree in Health Sciences with a focus on Health Administration from the University of South Florida. In addition, Hendrick has also obtained his MBA degree from Saint Leo University. Prior to this fellowship, Hendrick worked as an associate registration consultant at Oracle Cerner. In this role, he provided aid to various clients by delivering consulting services throughout the installation and implementation of the EHR software. Prior to this role, Hendrick spent his time completing his administrative internship at Mayo Clinic of Florida. In this role, he worked on various projects including the implementation of organ procurement donor care unit to maximize the rate and efficiency of organ procurement throughout the northern region of Florida, which serves to reduce the number of patients in need of organs throughout the nation. In addition, Hendrick also has extensive knowledge and experience within patient access as he spent the majority of his employment history serving patients within his local community at organizations such as Advent Health Tampa and Johns Hopkins All Children’s Hospital.

Raven Bennett

2021 - University of Texas Health Science Center, MPH

Fellowship Year: 2022-2023
Current Position: Project Manager – Clinical Operations

Fellowship Experience: “Completing the Administrative Fellowship at Kelsey-Seybold Clinic has been a remarkable experience that exceeded my expectations. The fellowship provided me with a comprehensive understanding of healthcare administration and the intricacies of managing a large healthcare organization. Working alongside a dedicated team of professionals, I gained invaluable insights into strategic planning, process improvement, and interdisciplinary collaboration. The mentorship and support I received fostered my personal and professional growth, enhancing my problem-solving skills and resilience. Witnessing the organization's patient-centered culture and commitment to excellence has reaffirmed my passion for healthcare administration. I am grateful for the knowledge and relationships I have gained during this fellowship and look forward to applying them in my future career endeavors.”

Athena Le

2022 – University of Texas Health Science Center, MPH

Fellowship Year: 2022-2023
Current Position: Project Manager – Virtual Care

Fellowship Experience: “Kelsey-Seybold’s Administrative Fellowship Program provided me with the opportunity to be involved in organizational initiatives and high-level operations. During my time as an Administrative Fellow at Kelsey-Seybold Clinic, I was able to rotate with incredible healthcare leaders and gain a deeper understanding of value-based care. Kelsey-Seybold Clinic has truly broadened my perspective on how healthcare services and resources can be delivered to patients. I am thankful to be a part of this amazing Administrative Fellowship program which has helped me learn and grow as a healthcare professional!”

Abraham Martinez

2022 – University of Texas Health Science Center, MPH

Fellowship Year: 2022-2023
Current Position: Clinic Administrator – South Shore

Fellowship Experience: “The opportunity afforded to me by Kelsey-Seybold Clinic has been greatly beneficial and insightful in so many different ways. For one, having the opportunity to observe and work with a variety of different leaders and individuals across the organization has allowed me the hone in on certain characteristics, such as developing perspective and influencing change. Additionally, being exposed to different projects and initiatives at various levels of the organization has given me the ability to showcase and further develop my skills as it relates to critical thinking, project management, and process improvement. Without the Administrative Fellowship, I truly do not believe I would be in the position that I am today and at this early in my administrative career, and for that, I am eternally grateful for my experience at Kelsey-Seybold Clinic."

Ali Hussain

2021 - University of Houston – Clear Lake, MHA/MBA

Fellowship Year: 2021-2022
Current Position: Clinic Administrator - Eldridge

Fellowship Experience: “The privilege I had in being an Administrative Fellow at Kelsey-Seybold Clinic over the past year was invaluable. The program’s hands-on approach pushed to broaden my exposure to patient care from the front desk all way up to high-level operations – all while I was working right alongside leadership to increase the value we bring to our patients. Whether it was developing a completely new service line or preparing an entire region’s capital budgets, the projects I received throughout the Fellowship were challenging, unique, and helped me to grow significantly as a leader in healthcare.”

Loan Lam

2021 – Texas Woman’s University, MHA/MBA

Fellowship Year: 2021-2022
Current Position: Clinic Administrator - Stafford

Fellowship Experience: “My Kelsey-Seybold Clinic fellowship experience offered an unparalleled opportunity to launch my career in healthcare and solidified my passion for serving our patients, providers, and people. I am grateful for the intimate exposure to healthcare operations and the opportunity to work on high visibility projects with and receive mentorship from executive leadership. I was supported throughout my experience – I deepened my knowledge and understanding of how an accountable care organization operates, how the diverse teams work together to achieve impactful solutions, and how Kelsey-Seybold is focusing on adding value to patient care. The Kelsey-Seybold Clinic Fellowship was definitely a catalyst for my healthcare career!”

Shannon Patilla

2020 – Colorado State University, MHA

Fellowship Year: 2021 - 2022
Current Position: Clinic Administrator - Westchase

Fellowship Experience: “The hands-on, dynamic experience provided by Kelsey-Seybold’s Administrative Fellowship Program was truly impressive. As a fellow, I was encouraged to actively participate in meetings, ask thoughtful questions, do research, and offer constructive feedback. My shadowing and observational assignments quickly turned into opportunities to take on tasks and present my own deliverables. I became a witness to – and later, a part of – the collaborative effort that is essential to maintain and grow the standard of excellence that Kelsey-Seybold provides. For that, I am forever grateful.”

Precious Knighton

2018 - University of Houston – Clear Lake, MHA/MBA

Fellowship Year: 2019-2020
Current Position: Clinic Administrator - River Oaks

Fellowship Experience: “Kelsey-Seybold Clinic’s Administrative Fellowship program provided the opportunity for me to work directly with Executive leadership to improve clinic operations and make decisions to improve patient care. As a Fellow, I was involved with projects that challenged me as a young healthcare professional. From observing Executive leadership during strategic planning to assisting with capital budget, I was able to gain a unique insight of how a multispecialty clinic system operates. The Administrative Fellowship fosters continuous learning and development to help groom future healthcare leaders.”

Amreen Charolia Maknojiya

2018 – Texas A&M School of Public Health, MHA

Fellowship Year: 2018-2019
Current position: Clinic Administrator - Sienna

Fellowship Experience: “Kelsey-Seybold’s Administrative Fellowship Program provided me with an opportunity to engage with executive leadership, including physician leaders. It provided me a platform, in which I had access to learn from the best. As a fellow, various projects and interactions with all levels of leadership helped enhance my skill sets, as well as, assisted in my professional growth. The program allows young careerist to be exposed to various leadership styles, decision making process, and organizational strategies. Kelsey-Seybold embraces the fellows by ensuring that they have the opportunity to be engaged and be a part of critical decisions. Additionally, Kelsey encourages fellows to bring new ideas and viewpoints that will contribute to the success of the organization.”

John Cauthen

2017 – Texas A&M School of Public Health, MHA

Fellowship Year: 2017-2018
Current position: Project Manager, Center For Innovation - Houston Methodist

Hannah Parks

2016 – Texas A&M School of Public Health, MHA

Fellowship Year: 2016-2017
Current Position: Specialty Administrator (Orthopedic, Pain & Spine, Rheumatology) - Kelsey-Seybold Clinic

Fellowship Experience: “As a Kelsey-Seybold Fellow, I had the opportunity to learn and work with senior leadership, clinic management teams and frontline staff, through clinic and department rotations. Throughout my fellowship year, I was able to work on a variety of meaningful projects that had a positive impact on the clinic and improved patient care. The fellowship program helped me learn what type of leader I wanted to be and prepared me for my healthcare career.”

Jennifer Abbey

2015 – Texas Women's University – Houston, MHA

Fellowship Year: 2015-2016
Current Position: Consulting Director - Sg2, a Vizient Company

Fellowship Experience: "Kelsey-Seybold provides a hands-on, in depth style of learning that is an essential component of the administrative fellowship. As a fellow you are involved in many projects, that not only expose you to many opportunities clinic wide, but contribute to the success of the organization. The leadership here at Kelsey is personally vested in your development as an employee, individual, and business professional creating lasting relationships. This fellowship has built a strong foundation which I will carry with me for the rest of my career in health care"

Sammy Siu

2014 – University of Houston – Clear Lake, MHA

Fellowship Year: 2014-2015
Current Position: Operations Manager - Houston Methodist

Fellowship Experience: One of the best things about being part of the Kelsey-Seybold Clinic team is that it’s large enough to provide a wide span of opportunities and yet small enough to build meaningful working relationships with the clinical and administrative staff. As the Fellow I’m privileged with a unique opportunity to learn from and contribute to the nation’s first Accountable Care Organization.

Christopher Johnson

2013 – University of Houston - Clear Lake, MBA/MHA

Fellowship Year: 2013-2014
Current Position: Operations Manager - VillageMD

Fellowship Experience: As a KSC Fellow, you will be exposed to and involved in high-level management projects that actually carry meaning behind them. You will be working with successful members of the senior leadership team who are not only there to provide you with an education but to also support you in your future endeavors. In the end, you can read all the books and work on the numerous projects in graduate school, but there truly is no better way to learn about what it takes to be in healthcare administration than with a Fellowship at Kelsey-Seybold Clinic.

Ken Janis

Current Position: Chief Operating Officer - Kelsey-Seybold Clinic

Fellowship Experience: The Kelsey-Seybold Fellowship was instrumental in launching my career in Health Care. It provided me the opportunity to work on a variety of projects while learning from business and clinical leaders across the company. The breadth of the organization allowed me to experience several areas of HealthCare - from Clinic Operations to the Central Billing Office, and from Managed Care/Contracting & Payor Relations to Accounting/Finance. For a large organization, Kelsey has a unique entrepreneurial culture and can provide a broad and rich learning environment for a recent graduate. 18 years later and still with Kelsey-Seybold, I look forward to helping the next Administrative Fellow at Kelsey-Seybold get the most out of their Fellowship.”