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Aetna Insurance Aetna Insurance

Welcome to Kelsey-Seybold!

We accept most Aetna PPO, POS, and EPO health plans.

Kelsey-Seybold Is​ 'In Network' for most Aetna PP0, POS, and EPO health plans

Aetna PPO, POS, and EPO plans offering Kelsey-Seybold physicians and services will include:

  • Aetna SelectSM
  • Open Access Select
  • Elect Choice®
  • Aetna Open Access® Elect Choice
  • Aetna Choice® POS II
  • Managed Choice®
  • Open Choice® PPO

KelseyCare Aetna, an established in-network health plan (since 2016), is our high-performance health plan, offered to employers in the greater Houston area alongside PPO, POS, and EPO plans.  (Also called Kelsey Select for active Teacher Retirement System (TRS) members with the State of Texas).

Aetna HMO/HNO plans are not part of the in-network agreement with Kelsey-Seybold, which includes the Aetna QPOS product. Additionally, Kelsey-Seybold does not participate in any of the Medicare products offered by Aetna.

Some employers offer customized plan designs that require the use of specific physician and/or hospital networks in order for benefits to be paid at in-network levels. All members should refer to their plan materials to determine if their employer is offering a customized network for physician or hospital services.

Make an appointment today 

You can now schedule same-day and next-day appointments online with primary care physicians through MyKelseyOnline*, “AppointmentsNow,” or by calling our 24/7 Contact Center at 713-442-0427.  Specialty care appointments are also available online using your MyKelseyOnline account or by calling the Contact Center.  With MyKelseyOnline, you’ll be able to schedule appointments online in 65 medical specialties, view test results, and email your doctor’s office.

We’ve grown with the Greater Houston area, so be sure to check out our physician biographies and our locations.

Welcome to Kelsey-Seybold and all the conveniences we offer as the nation’s first accredited NCQA Accountable Care Organization.

* If you have been a Kelsey-Seybold patient registered with MyKelseyOnline, your account has remained active.  You will need to use the User ID and Password you set up previously to log in.  If you don’t remember your log-in information, we first recommend you:;
  1. Go to
  2. Select "Forgot User Name" or "Forgot Password" on the right hand side under the sign-in form, and follow the steps and prompts to reset your log-in information.
  3. If you are still unable to log-in, please contact: the MKO Help Line at 713-442-6565. The help line is open Monday-Friday, 7a.m.-9 p.m. and Saturday-Sunday 7a.m. – 7 p.m.
If you are new to Kelsey-Seybold, your care team will sign you up for MyKelseyOnline at the time of your first visit, or contact the MKO helpline for more information and support.

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.