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24-Hour Appointment Scheduling


After-Hours Nurse Hotline


Kelsey-Seybold Concierge


Monday - Friday | 8am - 5pm

Why Choose the United Charter Kelsey-Seybold Plan?

  • VideoVisitNOW - ON-DEMAND CARE for Adults, 18+: Have a real-time conversation with a Kelsey-Seybold provider from your smartphone, tablet, or computer. Wait times average 20 minutes or less.
  • No referrals required: See any Kelsey-Seybold primary care physician or specialist at any of Kelsey-Seybold’s 40 locations throughout Greater Houston with no referral required.
  • Access to world-class hospitals: These include St. Luke’s Health, Texas Children’s Hospital, select Memorial Hermann, Houston Methodist, Woman’s Health Hospital of Texas, and HCA Houston Healthcare.
  • Round-the-clock convenience: Call 713-442-0427 to schedule an in-person appointment or Video Visit, or to reach our After-Hours Nurse Hotline after 5p.m., weekends, and holidays.
  • Out-of-area care when your dependent is temporarily away from home. (Click here to learn more about the UnitedHealthcare Charter Out-of-Area "Wrap" Network.)
  • Access to participating Urgent Care Facilities through the UnitedHealthcare network.

Here are More Reasons You Can Count on Us.

Nationally Accredited Cancer Care

Our Kelsey-Seybold Cancer Center delivers excellent care from a skilled team that follows the most current national cancer treatment protocols. What our patients also get is highly personalized care.

View our capabilities brochure. (PDF)

Quality, Convenience, and Value

Experience QUALITY and SAVINGS when you choose the United Charter Kelsey-Seybold Plan.

Virtual Care Video Visits

Download and print out a flyer to learn more about Video Visits.


Frequently Asked Questions

Find answers to frequently asked questions about the United Charter Kelsey-Seybold Plan.

Go to FAQ

Watch the video to learn more reasons to choose the United Charter Kelsey-Seybold Plan.

Our children count on you. Watch the video for the many reasons you can count on us.

We’re nearly tripling our footprint in Greater Houston

We're excited to share this exciting video that chronicles Kelsey-Seybold’s incredible growth and expansion across Greater Houston.

See how we’re advancing coordinated care across our region with state-of-the-art campuses, more clinic locations, more physicians, and more specialized services.

By nearly tripling our footprint, 95% of households across Greater Houston will be within 15 minutes of a Kelsey-Seybold location.

Bringing coordinated care closer to home and work … it’s just one more way, Kelsey-Seybold is changing the way health cares.

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