Be Well @ Shell Kelsey-Seybold Health Plan

​​Are Referr​​als Needed?

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21. Do I need a referral to see a specialist with the Be Well @ Shell Kelsey-Seybold Health Plan?

A: You do not need a referral to see an in-house Kelsey-Seybold specialist. You can make an appointment with any Kelsey-Seybold specialist at any location, with no referral needed. Kelsey-Seybold offers more than 40​0 doctors who practice in more than 55 medical specialties. Non-emergency treatment received outside of Kelsey-Seybold requires a pre-authorized referral for benefits to be considered under the plan. Your Kelsey-Seybold doctor will coordinate your care and engage “affiliate specialists” (see QA ​#​20) based on your specific treatment needs. It’s all part of the “coordinated, accountable care” promise.