Page ContentReplacement or Duplicate Identification CardsDo you need a duplicate or replacement identification card? Please complete this form for a duplicate or replacement ID card for you or your dependents. Your new card(s) should arrive within 7-10 days. The card(s) will be sent to the address on file. If you need to change your address, contact your employer. If you need services before your card arrives or you do not know your member ID number, contact your Kelsey-Seybold Concierge at1-844-729-1219. Sorry your browser does not support inline frames.