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Kelsey-Seybold Greater Houston Plan

​Online Services Ava​​ilable to You

Back to Frequently Asked Questions​​​

23. Where can I find online information about the Kelsey-Seybold Greater Houston Plan?

Go to kelsey-seybold.com/shellplan2021 to access:

  • Plan information and the conveniences you’ll experience.
  • Important phone numbers and other contact information.
  • Answers to Frequently Asked Questions.
  • Information about covered services and exclusions under the plan.
  • Online physician search.
  • After-hours services, urgent care, and emergency partner hospitals.

24. What is MyKelseyOnline?

MyKelseyOnline offers patients a personalized and secure way to communicate with their doctors, access most test results, schedule and request appointments, and even access portions of their medical records. You can sign up at MyKelseyOn​line.com or call 713-442-6565 for set-up assistance or for help with your account. Here are just a few of the conveniences available through MyKelseyOnline:

  • E-mail your doctor’s office.
  • Schedule an office visit or preventive exam with a Kelsey-Seybold physician.
  • View most test results and comments from your physicians.
  • Pay bills online.
  • Request a prescription refill at a Kelsey Pharmacy.
  • View your medical records, including test results, medications, allergies,​ and immunizations. (Parents or legal guardians can view pediatric test results and immunization records if they set up a proxy account for their child.)

Need Help?

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Contact Us

Call us if you have questions or need assistance or information: Call 713-442-SHLL (7455) and select option 2.

713-442-7455​
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