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MyKelsey App

 Downloading the free MyKelsey app to your smartphone is easy!​​​​​​​​​​​​​​​​​

Stay Connected

24/7 Contact Center:
713-442-0000
After-Hours Nurse Hotline:
713-442-0000
My KelseyOnline Help Line:
713-442-6565
Central Business Office:
713-442-5500

​Adult Virtual Primary Care

Kelsey-Seybold Clinic offers several ways to make an appointment for adult primary care, as well as a number of care options.

Virtual Video Visits

We also offer adult primary care through virtual Video Visits with Kelsey-Seybold providers. Anyone can make an appointment for a Video Visit regardless of whether you’re a Kelsey-Seybold patient, but you will need to enroll in MyKelseyOnline.com [link] before your appointment.

Video Visits are available for more than 50 medical conditions, including allergies, sinus infections, pink eye, back pain, and cold and flu.

You can schedule a Video Visit during regular business hours or after hours – even on weekends and holidays!

  • Regular hours: Monday – Friday, 8 a.m. to 5 p.m.
  • After hours: Monday – Friday, 6 p.m. to 9 p.m. Weekends and holidays, 10 a.m. to 4 p.m.
  • Cost: Please contact your health insurance provider for your Video Visit co-pay.
  • Video Visit Instructions: Download PDF [PDF]

E-visits

Schedule an adult primary care E-visit for more than 20 medical conditions. An E-visit is a confidential online exchange with a Kelsey-Seybold provider. Answer some questions about your symptoms and a provider will contact you with a diagnosis and further care instructions within an hour – even after hours and on weekends and holidays!  

  • Regular hours: Monday – Friday, 8 a.m. to 5 p.m.
  • After hours: Mon. - Fri. 6 p.m. - 9 p.m. Weekends and holidays, 10 a.m. to 4 p.m.
  • Cost: If you’re not a member of a KelseyCare or KelseyCare Advantage health plan, there’s a $25 charge at the time of service. We’ll file a claim with your insurance provider, and you’re responsible for any remaining balance after your insurance plan processes the claim.

Resources:

  • How to schedule a Video Visit: [FAQ] | Learn More

  • How to start a Video Visit: [Video] | [PDF]

  • Download the app in three steps: [Video]

  • How to sign up for MyKelseyOnline:  Get Started

We make scheduling easy for you

You can schedule appointments through our secure patient portal, MyKelseyOnline, or call our 24/7 Contact Center at 713-442-0427. Virtual Visit options are also available to all new and current patients.