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Weather Update

Inclement Weather Update: Tuesday, Sept. 14, 2021 (5:00 p.m.)

At this time, all Kelsey-Seybold locations will be open for regular clinic hours on Wednesday, Sept. 15.

Due to time-of-day power was restored at Berthelsen Main Campus, Endoscopy procedures at our Main Campus Ambulatory Surgery Center were cancelled for Wednesday, Sept. 15. Patients have been notified about rescheduling. All surgical cases will proceed as scheduled.

Virtual Visit appointments remain available to new and current patients Mon. – Fri. for adults (8 a.m. to 9 p.m.) and children (8 a.m. to 5 p.m.)

Schedule a Virtual Visit

How to Cancel, Reschedule, or Convert an Existing Appointment:

Patients concerned about a scheduled appointment, can reschedule for a future date in-person visit or convert their appointment to a Video Visit.

Log in to your MyKelseyOnline patient portal to reschedule or change your appointment type. Patients can also call the 24/7 Contact Center at 713-422-0000 for assistance scheduling Video Visits or In-Person appointments.

Please note that due to higher-than-normal call volumes to our Contact Center you may experience longer than usual wait times.

Virtual Visit Hours:

New and current patients can have a Video Visit with a Kelsey-Seybold board-certified primary care provider. Virtual Visits are available:

  • Adults (18+ years): Mon. – Fri. from 8 a.m. – 9 p.m.

  • Children (0-17 years): Mon. – Fri. from 8 a.m. until 5 p.m.

  • Weekend Hours (all ages): Sat. and Sun. from 10 a.m. to 4 p.m.

Please note: Power outages may occur due to possible high winds or flooding across the area, which could cause connectivity or availability issues for patients and providers trying to conduct Virtual Visits.

Patients can schedule and conduct a Video Visit using their MyKelsey app or on their MyKelseyOnline account.

Virtual Visits for Primary and Specialty Care

On-Demand “Video Visits NOW” (on-demand video visits with any Kelsey-Seybold provider) is available to patients Monday - Friday from 8 a.m. to 9 p.m. Video Visits can treat a wide variety of conditions including sick and acute care treatments. View the list of conditions here.

We encourage patients who have more immediate care needs (non-emergency) to utilize our Video Visits NOW service.

Scheduled Video Visits: Patients who would like to schedule with a specific provider can log into their MyKelseyOnline account and select the Video Visit appointment option to see if their provider is open and available for virtual care. Hours to schedule a Video Visit with a specific doctor or provider Monday – Friday from 8 a.m. to 5 p.m.

24/7 Contact Center and After-Hours Nurse Hotline: Please call 713-442-0000 for questions or assistance with appointments, or for more urgent care needs after-hours. Due to higher than normal call volumes, on-hold time may be longer than usual. We encourage patients to use their MyKelseyOnline account or MyKelsey app to make appointments or changes to appointments if needed.


Frequently Asked Questions:

How do I schedule a Virtual Visit?

A: Schedule and conduct a Video Visit using the MyKelsey app or from your MyKelseyOnline account.

Virtual Visit Resources:

It's Easy to Stay Connected!

Q: What if I have had a second dose appointment that was canceled this week due to weather and utility infrastructure issues? 

A: All second dose vaccines have remained safe on backup generator power. Patients who had appointments scheduled anytime between Monday, Feb. 15 through Friday, Feb. 19 that were canceled will be contacted the week of Feb. 22 to reschedule their second dose vaccination appointment.

The second dose of the vaccine is still effective and safe if administered beyond the CDC's recommended 21 (Pfizer) or 28 (Moderna) day wait period from the first dose. Patients who were unable to get vaccinated this week still have time to receive their second dose and will not lose immunity built up from the first dose. You can read the CDC's vaccine FAQs HERE. We apologize for any inconvenience these weather and utility-related cancellations this week may cause.


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Location Directory

Baytown Clinic
6300 Garth Road, Suite 200
Baytown, Texas 77521

Clear Lake Clinic
1010 South Ponds Drive
Webster​, Texas 77598​

Conroe Family Medicine 
690 South Loop 336 West, Suite 222
Conroe, Texas 77304

Cypress Clinic​
13105 Wortham Center Drive
Houston, Texas 77065

Downtown at Esperson Tunnel
815 Walker Street, Suite T-14
Houston, TX 77002

Downtown at the Shops at 4 Houston Center
1200 McKinney St., Suite 473
Houston, TX 77010

Fort Bend Medical and Diagnostic Center
11555 University Blvd
Sugar Land, Texas 77478

Katy Clinic
22121 FM 1093
Richmond, Texas 77407

Kingwood Clinic
25553 U.S. Highway 59
Porter, Texas 77365

Lake Jackson
201 That Way
Lake Jackson, TX 77566

Berthelsen Main Campus
2727 West Holcombe Blvd
Houston, Texas 77025

Memorial City Clinic
929 Gessner Road, Suite 1450
Houston, Texas 77024

Meyerland Plaza
560 Meyerland Plaza Mall
Houston, Texas 77096

North Channel Clinic
5820 E. Sam Houston Parkway North
Houston, Texas 77049

Pasadena Clinic
5001 East Sam Houston Tollway
Pasadena, Texas 77505
Pearland Clinic
2515 Business Center Drive
Pearland, Texas 77584​

River Oaks Clinic
2040 W. Gray St. Suites 120 and 200
Houston, Texas 77019​

Sienna Clinic
7010 Highway 6
Missouri City, Texas 77459​

Sleep Center
3900 Essex Lane, Suite 500
Houston, Texas 77027

Spring Medical and Diagnostic Center
15655 Cypress Woods Medical Dr., Suite 100
Houston, Texas 77014

St. Luke's Medical Tower​
6624 Fannin St.
Houston, Texas 77030

Summer Creek Clinic (Humble)
8233 N. Sam Houston Pkwy. E
Humble, Texas 77396

Tanglewood Clinic
1111 Augusta Drive
Houston, Texas 77057

The Vintage Clinic
10701 Vintage Preserve Parkway
Houston, Texas 77070

​​​The Woodlands Clinic
106 Vision Park Blvd.
Shenandoah, Texas 77384

The Woodlands OB/GYN and Women's Health
17198 St. Luke's Way, Suite 540
The Woodlands, Texas 77384

West Grand Parkway Clinic
2510 West Grand Parkway North
Katy, Texas 77449

Woman's Center
7900 Fannin, Suite 2100
Houston, Texas 77054​



​​​​​​​​​​Virtual Health

For the safety and protection of our patients and healthcare provider team, Virtual Visit options are available to all new and current patients.

Schedule Now​


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