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Rachelle Khalaf
Manager, Media Relations
MEDIA: 713-442-4919
General Inquiries: 713-442-0000
For Immediate Release

Kelsey-Seybold Clinic Launches Responsive, More Accessible and User Friendly Website newly designed to cater to visitors accessing the website on computer and mobile devices – including smart phones and tablets

HOUSTON (Feb. 1, 2017) – Kelsey-Seybold Clinic launched a redesigned responsive website today at Kelsey-Seybold, Houston’s premier multispecialty group practice and the nation’s first accredited Accountable Care Organization, designed the website to help visitors better navigate the site from digital devices including computers, tablets and smart phones.​​

“ is the digital face of our organization and brand, so it is fitting that this tool is updated in a meaningful way for our patients,” said Tony Lin, M.D., F.H.M., Chairman of the Board, Kelsey-Seybold Clinic. “Our patients expect a state-of-the-art experience when they come into our clinics and it is important for that experience to extend through to every touchpoint we have – and is one of our greatest tools.”

The revamped Kelsey-Seybold Clinic website will debut upgraded features including:

  • Responsive design. The site was redesigned using a process called “responsive design.” This means that will automatically scale to the appropriate format for a smartphone, tablet, laptop or desktop, resulting in a seamless user experience and increased functionality.

  • Simpler appointment scheduling. Physician schedules available on AppointmentsNOW will be embedded on physicians’ web profile pages. Patients and visitors will be able to view and schedule appointments with Kelsey-Seybold physicians directly from their bios.

  • Content integration. will aggregate relevant content, stories and links from Kelsey-Seybold’s Doc Talk blogs and other pages by health condition and specialty. This will make it more prominent, easier to find and will guide viewers to related content they might not have otherwise seen.
  • Optimized pages and imagery. Warmer colors, dynamic photos and increased focus on patient stories are intended to make the website more welcoming for patients and visitors.
  • Improved technology. The website is hosted on new servers, which run a new version of Microsoft Sharepoint. This improves the website’s performance, with shorter load times and a better user experience.

In addition to these new and improved elements of, all the features and functions visitors know and love will still be available. In fact, the top viewed pages – like Find a Doctor and Make an Appointment – were taken into consideration when planning the new site. Users will be able to access these popular pages quickly, easily and from multiple entry points sitewide.
“To meet our needs and those of our patients, we updated the site functionality for our viewers using mobile devices. It’s important to have all of our content available on the go and responsive to the devices people are using,” said Hugo Galicia, Kelsey-Seybold Clinic, Senior Web Manager.

He explained the need for change:

  • One of the biggest challenges Kelsey-Seybold faced with the previous site was that viewing it on a mobile device significantly reduced the site’s functionality.
  • By changing to a responsive design, Kelsey-Seybold responded to a new demand. More than 40 percent of more than 200,000 monthly visitors are using on a mobile device – and that number continues to grow.
  • Gaining new features doesn’t mean giving up any old ones. The same information and website functions that viewers are familiar with are still on the website. Now, it’s easier to use.

The new was designed by consulting firm Savage Branding & Corporate Design and built internally by the Kelsey-Seybold Information Technology and Marketing departments.

About Kelsey-Seybold Clinic

Kelsey-Seybold Clinic is Houston's premier multispecialty group practice, founded in 1949 by Dr. Mavis Kelsey in Houston's famous Texas Medical Center. More than 400 physicians and allied health professionals practice at 20 locations and an accredited Sleep Center in the Greater Houston area. Medical services offered by Kelsey-Seybold include medical care in 55 medical specialties, including primary care and specialty care, outpatient surgery centers, an accredited Sleep Center, a Radiation Therapy Center, laboratory services, advanced radiology services and other diagnostic services, 15 onsite Kelsey pharmacies, and a secure web portal for patients to communicate with their Kelsey-Seybold doctors, get test results, and schedule appointments. Patients enrolled in a KelseyCare health benefits plan have access to Virtual Health managed by Kelsey-Seybold providers, including E-Visits and Video Visits.

Kelsey-Seybold has been recognized by the National Committee for Quality Assurance (NCQA) as the nation’s first accredited Accountable Care Organization and a Level 3 (highest) Patient-Centered Medical Home. Kelsey-Seybold has many physicians in the Greater Houston area certified for excellence in diabetes and heart and stroke care by the NCQA. In 2018, KelseyCare Advantage, a Medicare Advantage plan affiliated with Kelsey-Seybold Clinic, was awarded a 5-out-of-5 star rating by Centers for Medicare and Medicaid Services for the third year in a row. In addition to these recognitions, Kelsey-Seybold is home to a nationally accredited Breast Diagnostic Center, Endoscopy Center, Infusion Center and Cancer Center.