Page ContentNursing TeamValerie Meshell, M.S.N., R.N., N.P-C., C.B.C.N. Valerie is manager of the Breast Diagnostic Center, which she helped develop. She is a certified breast care nurse (CBCN) and certified breast patient navigator (CBPN) in both imaging and cancer. Valerie feels the Breast Diagnostic Center has positively impacted Kelsey-Seybold’s care of breast patients. "Facilitating patient care helps the patient," says Valerie. "When there is a breast problem, patients immediately think the worst. We strive to educate patients so they can understand what to expect and help them calm their fears." Meet Our Nurse NavigatorsBreast Diagnostic Center nurses are patient advocates who organize and coordinate each patient's care and work with each patient individually to facilitate the care process. They strive to relieve patient anxiety through education. Jennifer Alvarez, R.N. Jennifer has been a registered nurse for 20 years and enjoys interacting with Breast Diagnostic Center patients. She is the first line of contact when a screening mammogram needs additional diagnostic studies.She reassures patients and helps calm their anxieties through patient education. She derives satisfaction from knowing patients are more at ease after speaking with her."Communication is key," says Jennifer. "Since I am the first to contact patients in the breast clinic, reassuring them that things will be OK and explaining things to where they are more at ease once their appointments are scheduled is a primary focus of mine." Kandy Heath, R.N. Kandy is a strong believer in patient advocacy. She has been a registered nurse for 37 years. She brings to the Breast Diagnostic Center her compassionate manner while giving patients supportive healthcare information.When speaking with patients, she helps them gain an understanding of the procedures that are planned for them."I’m the first line of contact for patients with breast issues," says Kandy. "Many patients are anxious and I support them with my knowledge of breast health. I feel it’s important for patients to have a familiar name to reach out to if they have questions or concerns during their assessment and treatment.”Jo Ann Robertson, R.N. Jo Ann has been a nurse for seven years, bringing her experience in bedside care nursing to the Breast Diagnostic Center. She is compassionate, empathic and dedicated to assisting patients. "I strive to give each patient my fullest attention, answer patient questions to the best of my ability and help to reduce anxiety through patient education, compassion and empathy," Jo Ann says. "The Breast Diagnostic Center helps facilitate scheduling for procedures to obtain a diagnosis in a quick and timely manner." Diana Robinson, R.N. Diana brings 40 years of experience as a registered nurse to the Breast Diagnostic Center, where she helps ensure that patients have all the imaging and biopsies they need.Each day, she takes extra time to listen to patients in an effort to better understand and identify with them, and tries to make suggestions as needed."I want patients to know that we care about them," says Diana. "It's important to me, because it's important to them."