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NOV Houston HMO Plan

You Have Multiple Options for Video Visits and E-Visits

When you join the NOV Houston HMO Plan, you’ll have convenient access to multiple options for Video Visits. Get Video Visits with local Kelsey-Seybold providers – 7 days a week, including weekdays until 9 p.m. and weekends and holidays until 4 p.m. Video Visits are also available with Kelsey-Seybold primary care providers and multiple specialists, including Allergy, Dermatology, Endocrinology, Orthopedics, Urology, and other specialties. Your standard primary care copay or specialist copay apply. Book video visits online through the MyKelseyOnline app or get personalized help from Kelsey-Seybold’s local Contact Center representatives. The Contact Center is staffed 24/7/365, so you can call 713-442-0000 whenever it’s convenient for you. E-Visits are also available for 50 common conditions through MyKelseyOnline.

In addition, you’ll have access to Virtual Health services through MDLive through your health plan. Visit your health plans’ website or contact their Customer Service Department to learn more.