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Quality Outcomes

​​​​​Chronic Care​​

Chronic care management encompasses the oversight and education activities conducted by healthcare professionals to help patients with chronic diseases and health conditions such as diabetes, high blood pressure, asthma/COPD​ and congestive heart failure understand their condition and live successfully with it.

​​“The reason we provide disease manag​ement of chronic illnesses is that we don't want our patients' diseases to worsen until they have a bad event like a heart attack or go into kidney failure and need dialysis.  We try to get them to come in for the things they need​ to keep their chronic illnesses under good control.”​​​​

*The Healthcare Effectiveness Data and Information set (HEDIS) is a tool used by most HMO and PPO plans to measure performance on important dimensions of care and service.

​All HEDIS comparison data is compil​ed from the National Committee for Quality Assurance (NCQA) annual State of Healthcare Quality Report.​

NCQA produces The State of Health Care Quality Report every year to focus on key quality issues the United States faces and to drive improvement in the delivery of evidence-based medicine. This report documents performance trends over time, tracks variation in care and recommends quality improvements.