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| | | | Welcome to Kelsey-Seybold Clinic Pharmacies! For over 25 years our Clinic Pharmacies have maintained a reputation for excellence in patient care. Our pharmacies are located right inside your clinic. Our pharmacies have OTC’s like the big stores, but the personal touch of your local corner drugstore. We dedicate ourselves to your medication management. Kelsey-Seybold Clinic Pharmacies have 12 convenient locations throughout the greater Houston area. At our Clinic Pharmacies you will discover: -
One stop shopping for your pharmaceutical and over-the-counter product needs. -
Quick Refills. Call it in by noon, and it's ready by 5 p.m.* -
Prescription Refills by mail. -
A Doctor-Pharmacist partnership to ensure that you receive quality care and copay management. -
An assortment of over-the-counter products, health and beauty care items, and vitamins. -
We stock most foreign travel medications – we can make sure your are ready to see the world! -
We are able to supply your needs for orthopedic products like braces, bandages, splints, and aircasts. -
Friendly, knowledgeable Pharmacists. -
Assistance with your health insurance plan. We accept most prescription plans. -
We honor our competitors' prices on OTC products. -
Many specialty drugs, including injectables commonly stocked and available. * must have valid refills | | There are 2 ways to request a refill I. Call our stores and use the automated Refill Telemanager system. You can even check to see if your prescription is ready. When you call our pharmacy, the Refill Telemanager system will answer your call. Once connected you will be prompted to key in prescription requests on your touch-tone phone. To use the automated refill order system: - Call the pharmacy phone number printed on your bottle.
- Listen to the options. Some stores have both English and Spanish options. If the store you are calling has this option, choose 1 for English and 2 for Spanish.
- Next, press 1 to request a refill. Enter the digit prescription number. If your prescription number has 8 digits, you will need to enter the last 6 digits only.
- The Refill Telemanager repeats the prescription number back to you. Press 1 to verify the number.
- To refill another prescription, press 1. If you do not have more refills, press 2.
- Enter your phone number in case the pharmacy needs to contact you for any reason
- Press 1 if you want to leave additional information, 2 if you do not. The Refill Telemanager will inform you of the time the pharmacy expects to complete your refill order.
- If you call to check on the status of your prescription refill, press 3.
- If you would like to leave a message, press 4. At the end of the message, be sure and press 1 to save your message.
- If you would like to speak directly to one of the staff, press 0.
- Request refills online
Kelsey-Seybold Clinic Pharmacies specializes in: - Insurance Assistance
- Prescription Plan Formulary Management
- Providing you with convenient locations in 12 Kelsey-Seybold Clinics
We employ 18 professional Pharmacists with over 300 years of combined pharmacy experience. Our Pharmacists and pharmacy employees are knowledgeable, and ready to answer any questions you may have about your health care needs. Our pharmacists participate in Diabetes Education, Immunizations and Research Studies. | | Complaints against the practice of pharmacy may be filed with the: Texas State Board of Pharmacy 333 Guadalupe, Suite 3-600 Austin, Texas 78701 512/305-8000 www.tsbp.state.tx.us To receive a complaint form call: 800/821-3205 or 512/305-8080 (in Austin) (recorded information only) | |
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